Alcatel-Lucent' commitment to quality and reliability

Alcatel-Lucent is extremely committed to providing our customers with products of the highest level of quality and reliability in the industry. 1643 AM/1643 AMS are a prime example of this commitment.

In line with this policy, all major transmission facilities in the USA, Europe and China are ISO-9000 certified. In line with the above, Alcatel-Lucent' policy statement in this respect is as follows.

Quality policy

Alcatel-Lucent is committed to achieving sustained business excellence by integrating quality principles and methods into all we do at every level of our company to

• Anticipate and meet customer needs and exceed their expectations, every time

• Relentlessly improve how we work – to deliver the world's best and most innovative communications solutions – faster and more cost-effectively than our competitors

Reliability in the product life-cycle

Each stage of the life cycle of 1643 AM/1643 AMS relies on people and processes that contribute to the highest product quality and reliability possible. The reliability of a product begins at the earliest planning stage and continues into

• Product architecture

• Design and simulation

• Documentation

• Prototype testing during development

• Design change control

• Manufacturing and product testing (including 100% screening)

• Product quality assurance

• Product field performance

• Product field return management

The R&D community of Alcatel-Lucent is certified by ISO 9001.

Alcatel-Lucent – Proprietary

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