Alcatel-Lucent 1665 DMX is a TL 9000-certified product within the Alcatel-Lucent-wide registration. This registration includes ISO certification.
The Alcatel-Lucent 1665 DMX product family adheres to the Alcatel-Lucent Quality Management System (ALU QMS) as described in the OMSN North America (NA) Product Realization (PR) Quality Manual.
The ALU QMS enables Alcatel-Lucent to demonstrate a global approach for quality management, deploy common processes, share lessons learned for improving efficiency and customer satisfaction, and achieve consolidated registration to international standards.
TL 9000 is a telecommunications industry-specific set of requirements and measurements for software, hardware and services. TL 9000 is built on existing industry standards, including ISO 9001. Conformance to TL 9000 constitutes conformance to corresponding ISO 9001 requirements. TL 9000 consolidates various industry requirements and customer requests for measurements; it reduces problems caused by multiple requirements and audits; and it standardizes reporting and use of supplier performance data via defined measurements. TL 9000 requires well-documented, implemented controls for design development, production, delivery, installation, and service. The primary purpose of TL 9000 is to ensure that manufacturers produce products with consistently high levels of quality and service.
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