From the WaveStar^® CIT System View, click the Alarm List button and locate the install failed condition in the resulting alarm list and note the corresponding AID.

Important!

A Smart (without Override) or Smart (with Override) software apply operation downloads software to the circuit packs that require updates only.

From the System View, select Configuration → Software → Apply Software to schedule a Smart (without Override) or Smart (with Override) software apply operation.

Result:

Approximately 15 minutes after the scheduled Smart apply time, the apply is complete. You will be logged off the system when the system resets.

Reference:

Procedure 6-9: Apply software generic

Log back into the network element. From the System View, click the Alarm List button and click Refresh.

Is the install failed condition still present?

From the System View, select Fault → Reset → System Controller.

Result:

The Reset System Controller window opens.

Important!

Do NOT select Restore the system-level parameters to their default values (Phase 9) on an in-service system. Phase 9 resets all provisionable parameters to the default values and the system controller executes a full power-up sequence.

Click Reset the system software without changing parameters (Phase 3). Click OK.

Result:

A warning appears asking you to confirm executing this command.

Click Yes to execute the command.

Result:

The system resets and you are logged off the system.

Log back into the network element. From the System View, click the Alarm List button and click Refresh.

Is the install failed condition still present?

NOTICE Service-disruption hazard

Disconnecting cables and/or replacing circuit packs may disrupt service.

Before taking action, determine the extent of service disruption caused by disconnecting cables or replacing a circuit pack. Then, perform the action(s) deemed appropriate in light of the traffic being carried and the nature of the failure.

Disengage the affected circuit pack completely from the shelf.

1. Release both latches.

2. Extract the circuit pack from the shelf, fully disconnecting it from the backplane and removing power. The ACTIVE and FAULT LEDs extinguish.

3. Re-seat the circuit pack in the shelf and wait approximately 5 minutes.

From the System View, click the Alarm List button and click Refresh.

Is the install failed condition still present?

Replace the affected circuit pack.

Reference:

Refer to the appropriate circuit pack replacement procedure in Chapter 6, Supporting procedures.

From the System View, click the Alarm List button and click Refresh.

If the install failed condition is still present, contact your next level of support.

End of steps