VoIP MOS report

VoIP MOS report overview

The VoIP MOS report shows overall and per-application VoIP MOS metrics.

Use cases

User quality of experience—Use the report to monitor VoIP call quality and identify potential user QoE issues.

Report characteristics

The following table lists the principal report characteristics.

Table 9-14: VoIP MOS report characteristics

Characteristic

Value

Statistics type

AA Cflowd RTP voice performance application

NSP Flow Collector required

Yes

Domains

Residential / Wi-Fi (ESM)

Mobile

Wi-Fi (DSM)

Business

Report inputs

Prompt

Notes

End date

Calendar date or relative date (for example, two days ago) and time

Granularity

Aggregation types:

  • Hourly

  • Daily

  • Monthly

Report range

Length of time to be reported, in minutes, hours, days, or months

Node Type

Search using partial names or wildcard (%).

Select individual items or click Select All.

Node

Group/Partition

Application

Select metric to plot

R-Factor - listening quality, MOS - conversational quality, MOS - listening quality, MOS - nominal, MOS - reference, R-Factor - conversational quality

Select metrics to see the details summary

Degradation factor due to:

  • codec type

  • delay

  • echo

  • noise level

  • packet discard

  • packet loss

  • recency

  • signal level

MOS:

  • conversational quality

  • listening quality

  • nominal

R-factor:

  • conversational quality

  • listening quality

Drill-down support

No

Example

The following figures show a report example.

Figure 9-31: VoIP MOS Report
VoIP MOS Report
Figure 9-32: VoIP MOS Report report average quality summary
VoIP MOS Report report average quality summary