How do I automate alarm management using a policy?

Purpose

When the NSP receives an alarm for the first time, the NSP creates an alarm policy for that alarm. You can use an alarm policy to perform operations automatically on future instances of the alarm. See What can I configure on the Individual Alarm Policies page? for more information.

Steps

In the Network Map And Health, Current Alarms view, click on the More button in the title banner of the current tab and select Settings.

Click on Individual Alarm Policies in the left panel. A list of alarm policies appears.

Select one or more alarm policies. You can use the column headers to filter or sort the list of alarm policies.

Click (Table row actions), Edit. The following table describes the alarm policy parameters.

Parameter	Effect
General Actions
Squelch	Hides future instances of this alarm. Squelched alarms are not displayed in the Alarm List.
Initial Severity Assignment	Assigns the chosen severity to the alarm when it is received, overriding the severity assigned by the source.
Auto Acknowledge	Acknowledges the alarm when it is received.
History	Disables or enables historical alarm archiving for the alarm.
Custom Text	Applies the specified custom text to the alarm when it arrives, overwriting any custom text assigned by the source.
Escalation Policies
Escalation Policy	Enable to configure an escalation policy for the alarm. An escalation policy changes the severity of the alarm when a specified threshold is crossed.
Severity	Specifies the severity to assign to the alarm when the threshold is crossed.
Threshold Type	Specifies the type of threshold to use; for example, the number of occurrences.
Threshold Value	The value that must be exceeded in order to trigger escalation; for example, 50 occurrences.
Escalation Policies
De-escalation Policy	Enable to configure a de-escalation policy for the alarm. A de-escalation policy changes the severity of the alarm when the number of occurrences drops below a specified number.
Severity	Specifies the new severity to assign to the alarm when the policy is triggered.
Threshold Value	Specifies the number of occurrences for the de-escalation threshold. When the number of occurrences of the alarm drops below this value, the de-escalation policy is triggered.
Alarm Debouncing
Alarm Debouncing	Enables debouncing for the alarm. When alarm debouncing is enabled, alarm clear events are held until the specified hold period expires instead of being processed immediately. If an alarm raise event occurs before the hold period expires, the existing debounced alarm is updated with the new occurrence and the event is processed immediately. This prevents unnecessary historical alarm logging and lowers the frequency of alarm NBI notifications for highly active (flapping) alarms.

Click on the Save button to save your changes.

End of steps