NSP network and user data privacy

Purpose

This appendix summarizes how the NSP treats private data that is collected, processed, or retained, such as:

See NSP data privacy or NFM-P data privacy for specific summary information.

NSP data privacy

The following table lists and describes, by category, how the NSP treats network and user data.

Table 7-1: NSP treatment of private data

Data category

Description and treatment

NE data

Type of data

  • Username and password

  • IP address

Purpose

  • NE authentication

  • NE IP address for NE discovery/access

Storage

  • Local database

  • Logs

Retention

Data is retained in the database until an authorized user deletes it. Log retention can vary based on the log file size and number of log backups.

Processing

NE data is processed for the stated purpose.

Access

Authorized users

Safeguards

  • NEs are configured by authorized users.

  • Database access is restricted to authorized users.

  • Secure transit option is available.

  • Passwords for NE users are encrypted before being stored.

  • Log file access is restricted to authorized users.

Subscriber data

Type of data

  • MAC address

  • IP address

Purpose

  • Statistics

  • SLA support

  • Troubleshooting

Storage

  • Local database

  • Logs

Retention

Data is retained in the database until an authorized user deletes it. Log retention can vary based on the log file size and number of log backups.

Retention period for statistics can be configured.

Processing

Subscriber data is processed for the stated purpose.

Access

Authorized users

Safeguards

  • NEs are configured by authorized users.

  • Database access is restricted to authorized users.

  • Log file access is restricted to authorized users.

E-mail notification policy data

Type of data

  • Username and password

  • E-mail address (sender)

  • E-mail address (recipient)

Purpose

  • Username, password and sender’s e-mail address are used for SMTP configuration

  • Recipient e-mail addresses are required to create e-mail notification policies in supported applications

Storage

  • Local database

Retention

Data is retained in the database until an authorized user deletes it. By default, SMTP server and application e-mail notification policies are not configured.

Processing

SMTP server configuration and application e-mail notification policies are processed for the stated purpose.

Access

Authorized users

Safeguards

  • SMTP configuration and application e-mail policies are configured by authorized users.

  • Database access is restricted to authorized users.

  • Password for SMTP configuration is encrypted before being stored.

NFM-P data privacy

The following table lists and describes, by category, how the NFM-P treats network and user data.

Table 7-2: NFM-P treatment of private data

Category

Description

Local user data (local authentication)

Type of data

  • Username and password

  • E-mail

  • IP address

Purpose

  • Authentication of local NSP users

  • User e-mail addresses (optional) to send notifications for certain events; for example, alarms or account status

  • IP address provides accountability of individual product access.

Storage

  • Local database

  • Logs

Retention

Data is retained in the database until an authorized user deletes it. Log retention time can vary based on log file size and the number of log backups.

Processing

Local user data is processed for the stated purpose.

Access

Authorized users

Safeguards

  • Additional local users must be created by an authorized user.

  • Database access is restricted to authorized users.

  • TLS secures data in transit.

  • Passwords for local users are hashed before they are stored.

  • Log file access is restricted to authorized users.

Comments

Local authentication is performed using a local database of users and a local security scheme.

Customer profile data

Type of data

  • Name

  • E-mail

  • Address

  • Phone

Purpose

Data may be used by an authorized user for associating customers to configured services.

Storage

Local database

Retention

Data is retained in the database until an authorized user deletes it.

Processing

Customer profile data is processed for the stated purpose.

Access

Authorized users

Safeguards

  • Customer profile must be created by an authorized user.

  • Database access is restricted to authorized users.

NE data

Type of data

  • Username and password

  • IP address

Purpose

  • NE authentication

  • NE IP address for NE discovery/access

Storage

  • Local database

  • Logs

Note that NE backups that are stored on the NFM-P server may contain data that is not stored in the NFM-P database. Data contained in the NE backup files will be dependent upon the NE type and version; therefore the privacy statements for the individual NEs must be consulted.

Retention

Data is retained in the database until an authorized user deletes it. Log retention can vary based on the log file size and number of log backups.

Processing

NE data is processed for the stated purpose.

Access

Authorized users

Safeguards

  • NEs are configured by authorized users.

  • Database access is restricted to authorized users.

  • Secure transit option is available.

  • Passwords for NE users are encrypted before being stored.

  • Log file access is restricted to authorized users.

Subscriber data

Type of data

  • MAC address

  • IP address

  • International Mobile Subscriber Identity (IMSI)

  • International Mobile Station Equipment Identity (IMEI)

  • Mobile Station International Subscriber Directory Number (MSISDN)

  • Access Point Name (APN)

Purpose

  • Statistics

  • SLA support

  • Troubleshooting

  • Analytics

  • UE or network node performance information

Storage

  • Local database

  • Logs

  • Auxiliary collector servers (optional): statistics

  • Analytics server (optional)

Retention

Data is retained in the database until an authorized user deletes it. Log retention can vary based on the log file size and number of log backups.

Retention period for auxiliary servers can be configured.

Processing

Subscriber data is processed for the stated purpose.

Access

Authorized users

Safeguards

  • NEs are configured by authorized users.

  • Database access is restricted to authorized users.

  • Secure transit option is available.

  • File access is restricted to authorized users.

  • Log file access is restricted to authorized users.

E mail notification policies

Type of data

  • Username and password

  • E-mail address (sender)

  • E-mail address (recipient)

Purpose

  • Username, password and sender’s e-mail address are used for SMTP configuration

  • Recipient e-mail addresses are required to create e-mail notification policies in supported applications

Storage

  • Local database

Retention

Data is retained in the database until an authorized user deletes it. By default, SMTP server and application e-mail notification policies are not configured.

Processing

SMTP server configuration and application e-mail notification policies are processed for the stated purpose.

Access

Authorized users

Safeguards

  • SMTP configuration and application e-mail policies are configured by authorized users.

  • Database access is restricted to authorized users.

  • Password for SMTP configuration is encrypted before being stored.

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