How do I configure an e-mail server for notifications?

Purpose

Use this procedure to configure connection information for an e-mail server. The e-mail feature may be used to contact NSP users or send alarm notifications as configured in an alarm policy. It can also be used to send an automatic email message to users if their account has been locked.

Steps
 
1 

Login to NSP as an administrator.

2 

On the NSP banner bar, click User, Settings.

3 

Click E-mail Server Configuration on the navigation panel.

4 

Configure the parameters listed in the following table.

Parameters

Notes

E-mail server address

IPv4 address, hostname, or FQDN of e-mail server

An e-mail server with an IPv6 address must use a hostname or FQDN.

A hostname or FQDN must be DNS resolvable.

Port number

TCP listening port on e-mail server

E-mail address

Sending e-mail address of e-mail notifications

Username and Password

Authentication credentials for e-mail server

Protocol

E-mail authentication protocol

The SMTP option is unsecure. In order to enable secure e-mail notifications using the SMTPS or STARTTLS option, you must:

  • Ensure that the required TLS certificate is in the /opt/nsp/NSP-CN-DEP-release-ID/NSP-CN-release-ID/tls/securemail directory.

  • Run the NSP installer to install the certificate.

Account Lock Email

Enable to send an automated email message to users whose accounts have been locked.

Account Lock Email Subject

The Subject line of the account lockout email message

Account Lock Email Body

The body text of the account lockout email message

5 

The TEST and TEST EMAIL TO CURRENT USER functions are highlighted when the email server configuration is updated.

Perform one or more of the following, as required.

  1. To send a test message to the specified e-mail server and address, click TEST.

  2. If OAUTH2 authentication is in use, you can click TEST EMAIL TO CURRENT USER to send a test message to the currently logged in user. Such an action is recommended to verify successful e-mail delivery before turning on the global Verify Email setting in Users and Security.

6 

Click Save when you have finished changing settings.

End of steps