User perspectives

User roles and responsibilities

NSP operators typically fall into the following user categories, depending on their areas of expertise and functional roles in an organization.

Table 1-6: NSP user perspectives

User perspective

Description

NSP areas

Developers

Application developers use the NSP REST API to provision and monitor network objects, and to subscribe to real-time network event notifications. The REST API supports service assurance, and IP/MPLS and optical network management functions.

Mediation

Model Driven Configurator

Network Intents

REST API

Workflows

Network engineers

A network engineer is responsible for device configuration, NE software and script management.

Artifacts

Device Management

Model Driven Configurator

Network Intents

WS-NOC

Workflows

Network designers

A network designer is involved in network planning work, including IP/optical network connectivity, routing management, and network optimization.

Current Alarms

Device Management

Model Driven Configurator

Network Map and Health

Path Control

Workflows

Administrators

An NSP system administrator can manage all NSP functional areas, including system security, user account management, user access control, system component management, and database management.

File Server

Map Layouts and Groups

Users and Security

Operators

A network operator takes care of routine tasks, including network fault detection and troubleshooting, equipment health, and service infrastructure monitoring.

Analytics

Current Alarms

Data Collection and Analysis

Network Map and Health

OAM Tests

Object Troubleshooting

Path Control

Service delivery staff

Service delivery staff are responsible for multi-layer service provisioning and assurance.

Current Alarms

IP/Optical Coordination

Network Map and Health

Object Troubleshooting

Service Management