Workflow to create a customer profile and manage customer services
Stages
1 |
Create a customer profile. See To create a customer profile .
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2 |
As required, configure the system preferences of services associated with a customer such as specifying the default service priority or the automatic removal of empty service. See the procedure to configure NFM-P system preferences in the NSP System Administrator Guide for more information. |
3 |
Create, modify, or delete existing services such as IES, VPLS, VPRN, or VLL that are associated with customers. See the relevant service chapter in this guide. |
4 |
Monitor or troubleshoot customers, based on SLAs between the customer and the service provider.
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5 |
As required, delete a customer from the NFM-P database. See To delete customers . |