How do I acknowledge an alarm?

Steps
 
1 

In the Network Map And Health, Current Alarms view click More png5.png on the right side of a row and choose Edit Alarm(s).

2 

Set the Acknowledge parameter to Acknowledge.

3 

You can acknowledge or unacknowledge multiple alarms by using the Ctrl key and selecting the rows before using Edit Alarms(s). When you select multiple alarms, the following limitations apply:

  • When you select multiple NFM-P alarms, you can configure the Severity, and Acknowledgement Note.

  • When you select multiple NSP, WS-NOC, or MDM alarms, you can configure the Acknowledgement Note.

  • When you select a mix of NFM-P and NSP, WS-NOC, or MDM alarms, you can configure the Acknowledgement Note.

4 

As required, configure the Severity and Acknowledgement Note and click Save. For NSP, WS-NOC, or MDM alarms, configure the Acknowledgement Note and click Save.

End of steps