The Object Troubleshooting dashboard allows you to check the performance of a selected service object or piece of network equipment. The view allows you to view summarized performance information, and to drill down into specific objects and view performance details, opening objects in external views where necessary.

The data in the Object Troubleshooting dashboard is updated every 30 seconds.

You can search for objects to troubleshoot under the following contexts:

• Network Elements

• Services

• Ports

• Links

• Subscribers

Note: If you have upgraded from NSP release 23.8 or earlier, your user preferences, such as list column selections, widths, ordering, and KPI preferences will have been reset to defaults and you will need to reconfigure them. This action is only required once.

User access control for Object Troubleshooting

To view equipment and services in the Object Troubleshooting dashboard, user accounts must have an access level above "none" to the associated resource groups to see affected NEs, ports, and services. See the NSP System Administrator Guide for more information about configuring user access control.