How do I create a customer?

Purpose

The following procedure is used to create new customers. For information about discovering existing customers, see How does NSP discover brownfield customers?.

Note: Customers can also be created using either classic CLI, or MD CLI. Customers created using MD CLI will be populated into NSP, but their contact details will not. Users can populate those attributes afterwards by editing those customer instances. This is not a restriction for customers created using classic CLI.

Steps

Perform one of the following:

From the Service Management, Customers view, click + CREATE.

The Create a customer form opens.
During service creation, click on the Customer ID field, then click + CREATE CUSTOMER.

The Create a customer form opens.

Configure the required parameters:

Parameter	Description
ID	Specifies the ID of the customer
Bulk Associate	Specifies whether the services belonging to this customer can be bulk associated with service templates
Customer Name	Specifies the name of the customer
Description	Describes the customer
Contact	Specifies the point-of-contact for the customer
Phone Number	Specifies the phone number of the customer
Email	Specifies the E-mail address of the customer
Address	Specifies the address of the customer

Click + CREATE.

The customer is created.

Note: The newly-created customer will only be populated within NFM-P when a service that specifies the customer is created .

End of steps

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