The OSS client cannot connect with the HTTP or JMS server

Steps
 
1 

Verify that the OSS client uses the correct server IP address and port.

2 

If connectivity problems remain, perform the following:

  • Use an ICMP ping to verify that you can ping the server from the OSS client station.

  • For XML requests, perform an XML ping. See HTTP communication with the NFM-P for more information.

  • For JMS problems:

    • Verify that the samOSS.jar file used by the OSS client application is from the NFM-P release that is on the server. The Implementation-Version in the META-INF/MANIFEST.MF file in the samOss.jar indicates the NFM-P release that the jar file is from.

    • Try to create the same JMS connection using JMSTest. See To compile and connect an NFM-P JMS client for information.

    • Verify that the NFM-P credentials that the OSS JMS client uses are correct.

    • Check for any indication of errors in the NFM-P JMS server log about the OSS client connection attempt.

  • Verify that the required ports are open between the OSS client station and the server. See the NSP Planning Guide for firewall configuration information.

End of steps