How do I examine an NE in the Troubleshooting Summary dashboard?

NE troubleshooting

The NE Troubleshooting Summary dashboard consists of a selection of dashlets intended to show an overall picture of a selected network element, providing the necessary information to troubleshoot it. On alarm dashlets, you can click on an alarm KPI to open the related alarms in a list view.

The Troubleshooting Summary dashboard provides information in a series of common dashlets that appear for all object types:

• NE Overview - IP address, model, and location information for the selected NE

• Current Health Summary - operational status of the selected NE

• Alarm Summary - alarm counts for the selected NE

  Click on an alarm KPI to view the alarms in the Current Alarms list, filtered to the KPI.

• Analytics reports - a list of Analytics reports that can be run on the selected NE

• NE KPIs - performance data for the selected NE

• Event Timeline Summary

• Troubleshooting Map

If you need to refer back to an object you had previously opened in the Object Troubleshooting dashboard, click Target History and select an object from the drop-down list.

Figure 2-1: Sample Troubleshooting Summary for an NE

Troubleshooting workflow

Use the following dashboard features to troubleshoot an NE:

• View all alarms for an NE KPI in the Alarms list; see How do I check alarms for a KPI?.

• View all alarms for the NE; in the Alarm Summary dashlet, click View In Current Alarms.

• Run Analytics reports for the NE.

• Plot statistics for the NE; see How do I plot performance statistics for an object?

• View equipment on the NE; in the Current Health Summary dashlet, click Open In NE Inventory to display the NE in the NE Inventory, in the context of its related equipment (shelves, cards, ports).