How do I examine a service in the Troubleshooting Summary dashboard?
Service troubleshooting
The service Troubleshooting Summary dashboard consists of a selection of dashlets intended to show an overall picture of a selected service, providing the necessary information to troubleshoot it. On alarm dashlets, you can click on an alarm KPI to open the related alarms in a list view. Cross-launch to alternate views is not possible if the related object is not part of a resource group.
The dashboard provides information in a series of dashlets:
-
Service Overview - customer and service type information for the selected service
-
Current Health Summary - overall operational status of the selected service
-
Endpoints Health Summary - operational status of service tunnel endpoints
-
Tunnel Bindings Health Summary - operational status of service tunnel bindings
-
Analytics reports - a list of Analytics reports that can be run on the selected service
If you need to refer back to an object you had previously opened in the Object Troubleshooting dashboard, click 
Target History and select an object from the drop-down list.
Service Inventory
The Service Inventory displays operational information relating to service objects:
-
Service Endpoints - list all endpoints for the selected service
-
Tunnel Bindings - list all tunnel bindings for the selected service, or for a selected site
Troubleshooting workflow
Use the following dashboard features to troubleshoot a service:
-
View all alarms for a service KPI in the Alarms list; see How do I check alarms for a KPI?.
-
View all alarms for the service; in the Alarm Summary dashlet, click View In Current Alarms.
-
View OAM test results for a service; see How do I run an OAM test from a service?