User roles

User roles and responsibilities

NSP users typically fall into the following categories, depending on their areas of expertise and functional roles in an organization.

Table 1-6: NSP user roles

User role

Description

NSP areas most likely used in this role

Developers

Application developers use the NSP REST API to provision and monitor network objects, and to subscribe to real-time network event notifications. The REST API supports service assurance, and IP/MPLS and optical network management functions.

Network Intents

Workflows

API

Model Driven Configurator

Artifacts

Network engineers

A network engineer is responsible for device configuration, NE software and script management.

Device Management

  • Configuration

  • Backup and restore

  • Upgrade

Workflows

Network Intents

Object Troubleshooting

Current Alarms

Network designers

A network designer is involved in network planning work, including IP/optical network connectivity, routing management, and network optimization.

Device Management

  • Configuration

Path Control

  • MPLS, Infrastructure

Workflows

Network Map and Health

Administrators

An NSP system administrator can manage all NSP functional areas, including system security, user account management, user access control, system component management, and database management.

System Health

File Server

Map Layouts and Groups

Users and Security

Artifacts

Operators

A network operator takes care of routine tasks, including network fault detection and troubleshooting, equipment health, and service infrastructure monitoring.

Analytics

Current Alarms

Data Collection and Analysis

Network Map and Health

OAM Tests

Object Troubleshooting

Service delivery staff

Service delivery staff are responsible for multi-layer service provisioning and assurance.

Service Management

Object Troubleshooting