Problem: NFM-P client unable to communicate with NFM-P server

Prerequisites

Before you proceed, ensure that the following conditions are present:

Steps
 

To check that the NFM-P client points to the correct IP address and port of the server, open the nms-client.xml file using a text editor. The default file location is installation_directory/nms/config.

where installation_directory is the directory in which the NFM-P client software is installed, for example, /opt/nsp/client


Verify the IP address of the server as specified by the ejbServerHost parameter.


Verify the server port as specified by the ejbServerPort parameter.


Modify the IP address and port values, if required.


Save the file, if required.


Perform Problem: Cannot start an NFM-P server, or unsure of NFM-P server status to check the server status. A client cannot connect to an NFM-P server that is not started.


If the server is started, compare the firewall and network configuration guidelines in the NSP Planning Guide with your network configuration to ensure that it complies with the guidelines.


Contact your technical support representative if the problem persists.

End of steps