Problem: Device configuration backup not occurring

Steps
 

Use the NFM-P client to check the device database backup settings. Choose Administration→NE Maintenance→Backup/Restore from the NFM-P main menu. The Backup/Restore form opens.


Click on the Backup/Restore Status tab. The managed devices are listed and backup and restore status information is displayed.


Select the device and click Properties. The NE Backup/Restore Status form opens.


View the information in the Backup Status panel. A Backup State other than Successful may indicate a communication problem or a backup policy configuration error.


Ensure that the device configuration file and the associated index file are saved on the device and available for backup. Click on the Configuration Saves tab, and ensure that the Config Save State indicator reads Success.

See the appropriate device OS documentation for more information.


Click on the Backups tab to view a list of backup operations that are currently in progress. A backup operation disappears from the list after it completes.


Click on the Faults tab to view additional troubleshooting information.


Close the NE Backup/Restore Status form.The Backup/Restore form is displayed.


Use the information obtained from the NE Backup/Restore Status form to check the backup policy configuration, if required. Click on the Backup/Restore Policy tab.


10 

Select the backup policy for the device and click Properties. The Backup Policy (Edit) form opens.


11 

Ensure that the policy is assigned to the device.

  1. Click on the Backup/Restore Policy Assignment tab.

  2. If required, configure a filter and click OK.

  3. Move the device to the Assigned Sites list if it is not there by selecting the site from the Unassigned Sites list and clicking on the right-arrow button.

  4. Click Apply to save changes, as required.


12 

Click on the General tab.


13 

Verify the parameter settings and modify, if required.


14 

Save the changes and close the form.

End of steps