Problem: Client not receiving server heartbeat messages
Purpose
Perform this procedure when an NFM-P client is not receiving heartbeat messages.
Steps
1 |
Verify network connectivity between both the primary and standby servers and the clients by ensuring that both the primary and standby servers and the clients can ping each other. See Chapter 3, Troubleshooting the NSP platform. |
2 |
Verify that the NFM-P server and client clocks are synchronized. To set the date and time for NFM-P server and client clocks, see the NSP System Administrator Guide. End of steps |