To view and manage failed deployments

Failed deployment scenarios

The NFM-P continues to retry a deployment after a failed or incomplete attempt, based on the NFM-P deployment policy.

When a deployment error occurs, a number of problems can result. For example:

  • The NFM-P database may lose synchronization with the device database.

  • Configuration changes requested using the client GUI may conflict with configuration changes, retries, and recovery applications developed by an OSS system, or by an operator using a CLI.

When a deployment fails, a Problems Encountered form displays error information about the failure.

Note: The Request Id and Task Name values on the form can be used as troubleshooting references in the NFM-P Task Manager.

The Problems Encountered form is also displayed for non-deployment errors.

Steps
 
1 

If a Problems Encountered form opens and you want to navigate directly to the object of the deployment failure, click View Affected Object. The object properties form opens.

The current failed deployments are listed on the Deployment tab, from which you can select an entry and click Properties to view the deployment information.

2 

Perform one of the following.

  1. Open the list of failed deployments from a Problems Encountered form; click Deployment.

  2. Open the list of failed deployments by choosing Administration→NE Maintenance→Deployment from the NFM-P main menu.

The Deployment form opens.

3 

Review the deployment information. The State value indicates the cause of the deployment failure.

4 

Select a deployment and click Properties. The properties form for the deployment opens. The objects of the deployment failure are shown in the Objects list.

5 

Select an Objects list entry and click Properties. The Object Change form that describes the attempted configuration change opens.

6 

Select an entry in the Attributes list and click Properties. The Attribute Change form opens and displays the following object attribute information:

  • NE attribute to be modified

  • previous attribute value

  • new attribute value that the deployment fails to assign

7 

Close the forms.

8 

Perform one or more of the following, depending on the result of the investigation into the deployment failure.

  1. Click Suspend Retries to override the deployment policy setting and prevent further deployment retries.

  2. Click Resume Retries to override a previous Suspend Retries action performed on the deployment.

  3. Click Clear to clear the deployment.

    Note: Clearing a failed deployment may result in a loss of data synchronization between the NFM-P database and the NE. Nokia recommends that you resynchronize the NE objects associated with a failed deployment after you clear the deployment.

  4. Click Force Submit to force the NFM-P to immediately reattempt the deployment.

9 

Click Refresh to update the failed deployment list.

10 

Close the form.

End of steps