Customers parameters

Apdex Thresholds - Unacceptable

The Apdex scores below this threshold are unacceptable quality, the parameter range is 0.00 to 1.00 in 0.01 increments. The default value is 0.5.

Apdex Thresholds - Poor

The Apdex scores below this threshold are poor quality, the parameter range is 0.00 to 1.00 in 0.01 increments. The default value is 0.7.

Apdex Thresholds - Fair

The Apdex scores below this threshold are fair quality, the parameter range is 0.00 to 1.00 in 0.01 increments. The default value is 0.85.

Apdex Thresholds - Good

The Apdex scores below this threshold are good quality, the parameter range is 0.00 to 1.00 in 0.01 increments. The default value is 0.94.

MOS Thresholds - Unacceptable

The MOS scores below this threshold are unacceptable quality, the parameter range is 0.00 to 5.00 in 0.01 increments. The default value is 1.0.

MOS Thresholds - Poor

The MOS scores below this threshold are poor quality, the parameter range is 0.00 to 5.00 in 0.01 increments. The default value is 2.0.

MOS Thresholds - Fair

The MOS scores below this threshold are fair quality, the parameter range is 0.00 to 5.00 in 0.01 increments. The default value is 3.0.

MOS Thresholds - Good

The MOS scores below this threshold are good quality, the parameter range is 0.00 to 5.00 in 0.01 increments. The default value is 4.0.