NFM-P service audit

Service audit description

An NFM-P service is defined as a collection of service sites with the same customer ID, service type, and service ID. The NFM-P discovers services that are configured on a 7210 SAS, 7450 ESS, 7750 SR, or 7950 XRS, using the service ID on the NE. Configuration errors may occur in networks where the services were created and deployed on the NEs using CLI before the NEs were managed by the NFM-P.

For example, when two VPLSs with the same service ID and the same mesh VC ID on an NE are discovered by the NFM-P, they are discovered as a single service in the NFM-P.

Another example of a configuration error is when a switching Epipe has multiple Epipe sites and multiple VC IDs for different segments. If different service IDs are used when the sites are created, the NFM-P assumes that the sites are connected and creates multiple VLL services within a composite service.

RCA audit policies allow you to modify the component membership of your NFM-P services to detect possible configuration problems. In addition, you can use the RCA audit to correct most configuration problems that are discovered in the audit.

Note: An NFM-P user who is assigned the Administrator or RCA scope of command role can create, modify, and execute all RCA audit policies. An NFM-P user who is assigned the Administrator or Service scope of command role can execute service audit adjustments.

Service membership rules

The NFM-P uses the rules outlined in the following figure to identify whether two service sites are connected. When two sites are identified as connected, they should belong to same service.

Figure 95-1: Rules to check whether two sites are connected
Rules to check whether two sites are connected

If service sites have different customer IDs, the NFM-P discovers the sites as belonging to different services. After the audit, the NFM-P generates a problem for each service. You can specify to which service the NFM-P should move the site and whether the empty service should be removed after the sites are moved.

For VPLS or VLL services, if the same service ID is used for two groups of sites that are not connected, the NFM-P detects a duplicate service ID. Two problems are generated for one of the group of sites, and the solution is to separate the services. If there are other groups of isolated sites, additional problems are generated for each group.

Consider the following when you perform an audit of a VPLS.

Consider the following when you perform an audit of a VLL service.

Consider the following when you perform an audit of a VPRN service.

RCA audit for services with multi-vendor NE sites

The NFM-P attempts to place MV sites into the correct service during discovery. For MV sites which are not placed into the correct service, the MV Complete Service Topology function moves the MV sites and matches them with the service. When you click the MV Complete Service Topology button on the Manage Services form, the NFM-P performs a search for services containing MV sites. If a service does not contain any MV NEs, the NFM-P skips that service. For each service, the NFM-P performs an RCA audit and the following actions occur: