To verify the operational and administrative states of service components

Steps
 
1 

Open the service properties form.

2 

On the navigation tree, click on the site on which you want to verify the operational and administrative states of service components; expand the entries for that site.

3 

Click on the site. The service (Edit) form opens. Review the states for the site using the Operational State and Administrative State parameters.

4 

On the navigation tree, click on the L2 Access Interfaces, L3 Access Interfaces, and Mesh SDP Bindings or Spoke SDP bindings objects to review the operational and administrative states for the remaining components of the service.

5 

Use the operation and administrative states of the service components to choose one of the following options:

  1. If the operational and administrative states for all service components are Up, go to Stage 4 in Workflow to troubleshoot a service or connectivity problem .

  2. If the operational state is Down and the administrative state is Up for one or more service components, the NFM-P generates an alarm. You must investigate the root problem on the underlying object.

  3. If the administrative state is Down for one or more service components, change the administrative state to Up. Go to Step 7 .

6 

If the service problem persists, another type of service problem may be present. Perform the steps of the Workflow to troubleshoot a service or connectivity problem troubleshooting workflow.

7 

If the workflow does not identify the problem with your service, contact your technical support representative. See Chapter 1, NSP troubleshooting overview for more information.

End of steps