Problem: NFM-P client unable to communicate with NFM-P server
Prerequisites
Before you proceed, ensure that the following conditions are present:
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The NFM-P client points to the correct IP address and port of the server.
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The problem is not a network management domain LAN issue. See Chapter 3, Troubleshooting the NSP platform for more information.
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Firewalls between the NFM-P clients and the server are correctly configured
Steps
1 |
To check that the NFM-P client points to the correct IP address and port of the server, open the nms-client.xml file using a text editor. The default file location is installation_directory/nms/config. where installation_directory is the directory in which the NFM-P client software is installed, for example, /opt/nsp/client |
2 |
Verify the IP address of the server as specified by the ejbServerHost parameter. |
3 |
Verify the server port as specified by the ejbServerPort parameter. |
4 |
Modify the IP address and port values, if required. |
5 |
Save the file, if required. |
6 |
Perform Problem: Cannot start an NFM-P server, or unsure of NFM-P server status to check the server status. A client cannot connect to an NFM-P server that is not started. |
7 |
If the server is started, compare the firewall and network configuration guidelines in the NSP Planning Guide with your network configuration to ensure that it complies with the guidelines. |
8 |
Contact your technical support representative if the problem persists. End of steps |