Assurance supervision function
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1 |
Verify whether the administrative and operational states of each component of the service are Up:
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Sites
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Endpoints
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Tunnel Bindings
See the NSP Network and Service Assurance Guide for more information about each component.
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2 |
Check the Alarm List for alarms against the services in your network.
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3 |
Check the Event Timeline to view the history of events related to alarms, configuration, OAM test failures and state change notifications.
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Alarms function
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4 |
Verify that there are no alarms associated with any component of the service:
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The Current Alarm List view provides high-level visibility of all alarms in the network.
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Choose the Current Alarms format to see the alarm information in a list you can filter.
Select an alarm to view detailed information in an information panel.
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5 |
From the Alarm List, check the Historical Alarms and Merged Alarms lists for further information about root causes of any current alarms.
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NFM-P
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6 |
Verify that the NFM-P service configuration aligns with the customer requirements. For example, ensure that NFM-P configuration uses the correct service type and SAP configuration, and that the circuit and site are included in the service.
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7 |
Contact your technical support representative if the problem persists.
End of steps |