Troubleshooting client OSS application problems

The following procedures describe how to troubleshoot OSS application-specific problems.

Note: See the NSP Troubleshooting Guide for more information about how to troubleshoot common client issues.

Procedure
The OSS client cannot communicate with the server
An attempt to log in to the NFM-P server fails
Unable to perform an action using the XML API
Receive insufficient privileges to perform this operation on an object exception when performing an action on an NFM-P object
Receive an authorization failure to access an object exception when performing an action on an NFM-P object
Identifying XML messages from specific users
Receive a java.lang.UnsupportedClassVersionError when sending scripts using an OSS client
Receive a java.net.ConnectException when sending scripts using an OSS Client
The OSS client cannot connect with the HTTP or JMS server
The OSS client cannot perform find or findTofile requests