Troubleshooting client OSS application problems

Introduction

The following procedures describe how to troubleshoot OSS application-specific problems.

Note: See the NSP Troubleshooting Guide for more information about how to troubleshoot common client issues.

Table C-1: Troubleshooting client OSS application problems procedures

Procedure

The OSS client cannot communicate with the server

An attempt to log in to the NFM-P server fails

Unable to perform an action using the XML API

Receive insufficient privileges to perform this operation on an object exception when performing an action on an NFM-P object

Receive an authorization failure to access an object exception when performing an action on an NFM-P object

Identifying XML messages from specific users

Receive a java.lang.UnsupportedClassVersionError when sending scripts using an OSS client

Receive a java.net.ConnectException when sending scripts using an OSS Client

The OSS client cannot connect with the HTTP or JMS server

The OSS client cannot perform find or findTofile requests