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1 |
From the Service Management view, select Service Templates from the drop-down list and click + CREATE.
The Create a service template form opens.
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2 |
Configure the parameters, as required:
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Parameter |
Description |
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Template Name |
Specifies the name of the template |
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Description |
Describes the template |
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Service Intent Type |
Specifies the service intent type to associate with the template |
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Intent Version |
Specifies which version of the selected service intent type to associate with the template |
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State |
Specifies the state of the template, Released or Draft |
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Config Form |
Specifies the interface to be used with the template |
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3 |
If required, click + ADD in the Workflows panel to add workflows to the service template.
The Add Workflows form opens.
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4 |
Configure the parameters, as required:
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Parameter |
Description |
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Workflow Name |
Specifies the workflow to be executed |
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Service Life Cycle State |
Specifies the life cycle state of the service that will trigger workflow execution |
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Service Life Cycle Case |
Specifies the case, Success or Fail, relative to the life cycle state that will trigger workflow execution |
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Blocking |
Specifies whether the unsuccessful execution of the workflow will prevent service life cycle state changes |
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Workflow Execution Timeout (seconds) |
Specifies the length of time, in seconds, that unsuccessful execution of the workflow will prevent service life cycle state changes |
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5 |
Click + ADD.
The Add Workflows form closes and the workflow is added to the service template.
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6 |
If required, select a Default Service Category in the Bulk Association panel to specify a service type to which this service template can be applied in bulk.
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7 |
Click + CREATE.
The service template is created.
End of steps |