Troubleshooting upgrades

Fail scenarios

When an upgrade operation fails, users can click on the failed operation and select Open in Workflows. A new window will open.

Note: If auto cleanup is set to False, and there is not enough space on the node, the Activate will fail but will not show the accurate reason.

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=============================================================================== 
A:N87_20# show bof 
=============================================================================== 
BOF (Memory) 
=============================================================================== 
    primary-image    cf3:\images\TiMOS-24.7.R2 
    primary-config   cf3:\7750SR2SE.cfg 
    secondary-image  cf3:\images\TiMOS-SR-23.10.R2 
    address          100.127.87.20/24 active 
    address          100.127.87.21/24 standby 
    primary-dns      138.120.252.56 
    dns-domain       labs.ca.alcatel-lucent.com 
    static-route     10.0.0.0/8 next-hop 100.127.87.1 
    static-route     100.127.0.0/16 next-hop 100.127.87.1 
    static-route     135.0.0.0/8 next-hop 100.127.87.1 
    static-route     138.0.0.0/8 next-hop 100.127.87.1 
    autonegotiate 
    duplex           full 
    speed            100 
    wait             3 
    persist          on 
    no li-local-save 
    no li-separate 
=============================================================================== 
A:N87_20# 
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admin redundancy synchronize boot-env on the node manually

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Solution

Delete some old files on the node and re-run the Activate phase.

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Some useful node commands:
A:admin@IXRR6D_245# show redundancy synchronization 
admin redundancy synchronize boot-env 
show card B detail | match expression cf3 post-lines 10 
show card A detail | match expression cf3 post-lines 10 
A:N87_20# file version cf3-a:\boot.ldr 
TiMOS-L-24.7.R2 
Thu Sep 5 20:04:26 UTC 2024 by builder in /builds/247B/R2/panos/main/sros 
A:N87_20# file version cf3-b:\boot.ldr 
TiMOS-L-24.7.R2 
Thu Sep 5 20:04:26 UTC 2024 by builder in /builds/247B/R2/panos/main/sros 
A:N87_20#