To view additional problem information

Steps
 
1 

Choose an entry in the Problems Encountered form and click Properties.


2 

Try to correct the problem based on the information provided. If you cannot correct the problem, complete the procedure and perform To collect problem information for technical support .


3 

Close the details form.


4 

If there is more than one problem, repeat Step 1 to Step 3 .


5 

Close the form.

End of steps