How do I unlock an NE?

Purpose

Use this procedure to update anti-theft lock status in the NSP for one or more NEs.

Perform this procedure if Anti-theft mode is Enabled and Anti-theft status is Locked, or if a previous attempt to unlock an NE has failed due to a network issue.

Note: If repeated unlock failures occur, the wait time to try again increases with each failure.

Steps
 
1 

Open a view showing the NE:

  1. Open Device Management, Managed Network Elements

  2. Open the list of included NEs for an OS Security policy:

    1. Open Network Security, OS Security Policies.

    2. Select a policy and click View in the Info panel.

2 

Update anti-theft lock status:

  1. Select one NE and click png1.png (Table row actions), OS Security, Unlock NE.

    In the confirmation window that opens, click Continue.

  2. Select multiple NEs and, at the top of the view, click png1.png (More), Unlock NE.

The NEs is unlocked and the NEs reboot.

End of steps