From the WaveStar^® CIT System View, click the Alarm List button and locate the inc. VCG failed alarm in the resulting alarm list.

Are there other inc. OCN, STSN, or VT1.5 alarms in the alarm list?

From the System View, click the Alarm List button and click Refresh.

Is the inc. VCG failed alarm still present?

Are there other inc. LOM, inc. SQM, or inc. VCG conditions in the alarm list?

From the System View, click the Alarm List button and click Refresh.

Is the inc. VCG failed alarm still present?

From the System View, select Fault → Reset → System Controller.

Result:

The Reset System Controller window opens.

Important!

Do NOT select Restore the system-level parameters to their default values (Phase 9) on an in-service system. Phase 9 resets all provisionable parameters to the default values and the system controller executes a full power-up sequence.

Click Reset the system software without changing parameters (Phase 3). Click OK.

Result:

A warning appears asking you to confirm executing this command.

Click Yes to execute the command.

Result:

The system resets and you are logged off the system.

A flashing b in the IND display on the SYSCTL indicates that a boot is in progress. During the boot, the b may extinguish for up to 20 seconds and then resume flashing.

Log back into the network element. Click the Alarm List button and click Refresh.

Is the inc. VCG failed alarm still present?

Refer to the Probable Cause column in the alarm list, determine the affected circuit pack, and note the corresponding AID.

From the System View, select Fault → Reset → Smart Pack. Select the required Ethernet circuit pack and click Select. Click Apply to reset the circuit pack.

Result:

A warning may appear asking you to confirm executing this command. Click Yes to reset the smart circuit pack. A dialog box appears indicating a successful reset. Click OK.

A smart pack reset may take several minutes to complete depending on the circuit pack type.

From the System View, click the Alarm List button and click Refresh.

Is the inc. VCG failed alarm still present?

NOTICE Service-disruption hazard

Disconnecting cables and/or replacing circuit packs may disrupt service.

Before taking action, determine the extent of service disruption caused by disconnecting cables or replacing a circuit pack. Then, perform the action(s) deemed appropriate in light of the traffic being carried and the nature of the failure.

Perform the following to remove the affected circuit pack completely from the shelf and then re-seat the circuit pack.

1. Release both circuit pack latches.

2. Remove the circuit pack from the shelf, fully disconnecting it from the backplane and removing power. The ACTIVE and FAULT LEDs extinguish.

3. Re-seat the circuit pack in the shelf and wait approximately 5 minutes.

From the System View, click the Alarm List button and click Refresh.

Is the inc. VCG failed alarm still present?

NOTICE Service-disruption hazard

Disconnecting cables and/or replacing circuit packs may disrupt service.

Before taking action, determine the extent of service disruption caused by disconnecting cables or replacing a circuit pack. Then, perform the action(s) deemed appropriate in light of the traffic being carried and the nature of the failure.

Replace the near-end Ethernet circuit pack.

Reference:

Procedure 6-7: Replace Ethernet/Data circuit pack

From the System View, click the Alarm List button and click Refresh.

If the inc. VCG failed alarm is still present, contact your next level of support.

End of steps