From the WaveStar^® CIT System View, click the Alarm List button and locate the ENNI signaling communication failure with peer alarm in the resulting alarm list and note the corresponding AID.

Are SONET and DCC-related alarms present in the alarm list?

Click the Alarm List button and click Refresh.

Is the ENNI signaling communication failure with peer alarm still present?

From the System View menu, select Administration → Data Communications and click the SCN tab to access the SCN IP Communications parameters. Using office records, verify that the SCN IP Manual IP Route information is provisioned correctly.

If required, click on the desired edit icon (glasses) to add/modify/delete an entry. If changes were made, click Apply and Close and continue with the next step; otherwise, click Close and proceed to Step 8.

Click the Alarm List button and click Refresh.

Is the ENNI signaling communication failure with peer alarm still present?

Using office records, identify and log in to the far-end peer network element.

Reference:

Procedure 6-2: Connect Personal Computer (PC) and establish WaveStar^® CIT session

At the far-end peer network element, select Administration → Data Communications and click the SCN tab to access the SCN IP Communications parameters. Using office records, verify that the SCN IP Manual IP Route information is provisioned correctly.

If required, click on the desired edit icon (glasses) to add/modify/delete an entry. If changes were made, click Apply and Close and continue with the next step; otherwise, click Close and proceed to Step 12.

At the local network element, click the Alarm List button and click Refresh.

Is the ENNI signaling communication failure with peer alarm still present?

At the local network element, select Fault → Reset → System Controller.

Result:

The Reset System Controller window opens.

Important!

Do NOT select Restore the system-level parameters to their default values (Phase 9) on an in-service system. Phase 9 resets all provisionable parameters to the default values and the system controller executes a full power-up sequence.

Click Reset the system software without changing parameters (Phase 3). Click OK.

Result:

A warning appears asking you to confirm executing this command.

Click Yes to execute the command.

Result:

The system resets and you are logged off the system.

A flashing b in the IND display on the SYSCTL indicates that a boot is in progress. During the boot, the b may extinguish for up to 20 seconds and then resume flashing.

Log back into the local network element. Click the Alarm List button and click Refresh.

Reference:

Procedure 6-2: Connect Personal Computer (PC) and establish WaveStar^® CIT session

Is the ENNI signaling communication failure with peer alarm still present?

At the far-end peer network element, select Fault → Reset → System Controller.

Result:

The Reset System Controller window opens.

Important!

Do NOT select Restore the system-level parameters to their default values (Phase 9) on an in-service system. Phase 9 resets all provisionable parameters to the default values and the system controller executes a full power-up sequence.

Click Reset the system software without changing parameters (Phase 3). Click OK.

Result:

A warning appears asking you to confirm executing this command.

Click Yes to execute the command.

Result:

The system resets and you are logged off the system.

A flashing b in the IND display on the SYSCTL indicates that a boot is in progress. During the boot, the b may extinguish for up to 20 seconds and then resume flashing.

At the local network element, click the Alarm List button and click Refresh.

If the ENNI signaling communication failure with peer alarm is still present, contact your next level of support.

End of steps