Procedure 5-60: Clear "Remote client signal failed" alarm

- Overview

This procedure is used to clear a Remote client signal failed alarm.

- Before you begin

Prior to performing this procedure:

  1. Refer to Before you begin and Required equipment in this chapter.

  2. Refer to Laser safety and Electrostatic discharge in Chapter 1, Safety.

Steps

Complete the following steps to clear a Remote client signal failed alarm.

 
1

From the WaveStar® CIT System View, click the Alarm List button and locate the Remote client signal failed alarm in the resulting alarm list.


2

Are there other inc. OCN/STMN, STSN, VCN, VT1.5, or VCG alarms in the alarm list?

If...

Then...

Yes

Proceed to the appropriate procedure to clear the alarm. Then continue with Step 3.

No

Continue with Step 5.


3

From the System View, click the Alarm List button and click Refresh.


4

Is the Remote client signal failed alarm still present?

If...

Then...

Yes

Continue with Step 5.

No

STOP! End of Procedure.


5

From the System View at the far-end network element, click the Alarm List button. Are there inc. LOS or inc. Loss of Synch alarms in the alarm list?

If...

Then...

Yes

Proceed to the appropriate procedure to clear the alarm. Then continue with Step 6.

No

Proceed to Step 8.


6

From the System View at the near-end network element, click the Alarm List button and click Refresh.


7

Is the Remote client signal failed alarm still present?

If...

Then...

Yes

Continue with Step 8.

No

STOP! End of Procedure.


8

From the System View menu, select Fault → Reset → System Controller.

Result:

The Reset System Controller window opens.


9

Click Reset the system software without changing parameters (Phase 3). Phase 9 should never be selected if the system is in-service. If desired, click History Log and/or Security Log to save the network element History and/or Security Logs. Click OK.

Important!

The network element logs will be lost when the controller is reset unless you choose to save the logs.

Result:

A warning appears asking you to confirm executing this command.


10

Click Yes to execute the command.

Important!

You will be logged off the system when the system resets.

Result:

You are logged off the system.


11

Log back into the network element. Click the Alarm List button and click Refresh.


12

Is the Remote client signal failed alarm still present?

If...

Then...

Yes

Continue with the next step.

No

STOP! End of Procedure.


13

At the near-end network element, select Configuration → Equipment to access the required LAN port and disable the Remote Client Fail parameter, or repair the incoming signal at the far-end port according to local procedures.


14

From the System View, click the Alarm List button and click Refresh.

If the Remote client signal failed alarm is still present, contact your next level of support.


End of steps

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