Procedure 5-40: Clear "inc. VCG failed" alarm

- Overview

This procedure is used to clear an inc. VCG failed alarm.

- Before you begin

Prior to performing this procedure:

  1. Refer to Before you begin and Required equipment in this chapter.

  2. Refer to Laser safety and Electrostatic discharge in Chapter 1, Safety.

Steps

Complete the following steps to clear an inc. VCG failed alarm.

 
1

From the WaveStar® CIT System View, click the Alarm List button and locate the inc. VCG failed alarm in the resulting alarm list.


2

Are there other inc. OCN/STMN, STSN/VCN, or VT1.5 alarms in the alarm list?

If...

Then...

Yes

Proceed to the appropriate procedure to clear the alarm. Then continue with Step 3.

No

Continue with Step 5.


3

From the System View, click the Alarm List button and click Refresh.


4

Is the inc. VCG failed alarm still present?

If...

Then...

Yes

Continue with Step 5.

No

STOP! End of Procedure.


5

Are there other inc. LOM, inc. SQM, or inc. VCG conditions in the alarm list?

If...

Then...

Yes

Proceed to the appropriate procedure to clear the condition. Then continue with Step 6.

No

Continue with Step 13.


6

From the System View, click the Alarm List button and click Refresh.


7

Is the inc. VCG failed alarm still present?

If...

Then...

Yes

Continue with Step 8.

No

STOP! End of Procedure.


8

From the System View menu, select Fault → Reset → System Controller.

Result:

The Reset System Controller window opens.


9

Click Reset the system software without changing parameters (Phase 3). Phase 9 should never be selected if the system is in-service. If desired, click History Log and/or Security Log to save the network element History and/or Security Logs. Click OK.

Important!

The network element logs will be lost when the controller is reset unless you choose to save the logs.

Result:

A warning appears asking you to confirm executing this command.


10

Click Yes to execute the command.

Important!

You will be logged off the system when the system resets.


11

Log back into the network element. Click the Alarm List button and click Refresh.


12

Is the inc. VCG failed alarm still present?

If...

Then...

Yes

Continue with Step 13.

No

STOP! End of Procedure.


13

Refer to the Probable Cause column in your alarm list, determine the affected circuit pack, and note the corresponding AID.


14

From the System View menu, select Fault → Reset → Smart Pack. Click on the required circuit pack and Select.

Result:

A warning appears asking you to confirm executing this command. Click Yes. A smart pack reset may take several minutes to complete depending on the circuit pack type.


15

From the System View, click the Alarm List button and click Refresh.


16

Is the inc. VCG failed alarm still present?

If...

Then...

Yes

Continue with Step 17.

No

STOP! End of Procedure.


17
DANGER 

NOTICE

Service-disruption hazard

Disconnecting cables and/or replacing circuit packs may disrupt service.

Before taking action, determine the extent of service disruption caused by disconnecting cables or replacing a circuit pack. Then, perform the action(s) deemed appropriate in light of the traffic being carried and the nature of the failure.

Disengage the affected circuit pack completely from the shelf.

  1. Release both latches.

  2. Extract the circuit pack from the shelf, fully disconnecting it from the backplane, and therefore removing power.

    The ACTIVE and FAULT LED on the pack extinguish.

  3. Re-seat the circuit pack in the shelf.


18

From the System View, click the Alarm List button and click Refresh.


19

Is the inc. VCG failed alarm still present?

If...

Then...

Yes

Continue with Step 20.

No

STOP! End of Procedure.


20
DANGER 

NOTICE

Service-disruption hazard

Disconnecting cables and/or replacing circuit packs may disrupt service.

Before taking action, determine the extent of service disruption caused by disconnecting cables or replacing a circuit pack. Then, perform the action(s) deemed appropriate in light of the traffic being carried and the nature of the failure.

Replace the near-end circuit pack.

Reference:

Procedure 6-4: Replace VLNC5x SONET/SDH transport circuit pack


21

From the System View, click the Alarm List button and click Refresh.

If the inc. VCG failed alarm is still present, contact your next level of support.


End of steps

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