How do I send a message to active users?

Steps
 

Open Users and Security.


Select Sessions from the drop-down list on the toolbar.


Do one of the following:

  1. To send a message to one user, select a user session in the list and click png1.png Table Row Actions, Send Message on the right side of the item.

  2. To send a message to all active users, click png39.png Send Broadcast Message on the toolbar.


In the message form that opens, select a message type and then type your message text in the box.


Click Send.

A confirmation message appears.

Note: Although a message may be confirmed as Sent, this does not guarantee that the message is received by all users. Under some circumstances (user logged out, browser window closed, etc.) some users may not receive the message.

End of steps