How do I create an alarm e-mail policy?

Purpose

An NFM-P administrator can create up to five policies for e-mail notifications with alarm notification rules and a list of recipients. When a filter is matched, an e-mail is sent to the list of recipients. The e-mail content is a set of text-based alarm fields and a link to the relevant functional area.

Note: You require specific permissions to use the Impact Analysis tool. Contact your system administrator for more information.

Your administrator must ensure that the outgoing SMTP e-mail server is configured.

LI alarms are not sent in the e-mails.

E-mails are not sent for alarm attribute change events, only for alarm creation. For example, if an alarm is created with a severity of major, and the severity is subsequently changed to critical, alarm e-mail policy filters for critical alarms will not include this alarm.

When you modify the e-mail policy properties form, the e-mail counts for the e-mail policy are reset. If you select a different filter for the e-mail policy, the e-mail counts are reset. If you modify the contents of the saved filter from the alarm table, the e-mail counts for the e-mail policy are not reset.

Steps
 
1 

Choose Administration→Alarm Settings from the NFM-P main menu. The Alarm Settings form opens.

2 

Click on the E-mail tab and click Create. The Alarm Email Filter (Create) form opens.

3 

Configure the Name and Max Emails Per Hour parameters.

4 

Select an alarm filter. To configure and apply an advanced search filter using the filter configuration form, see the NSP NFM-P User Guide for information.

5 

Click on the Users tab, then on Add to create a list of e-mail recipients. The e-mail is sent to the e-mail address configured for the selected users.

You can add up to 20 users as recipients of an e-mail for each policy.

6 

Save the changes and close the forms.

End of steps