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1 |
In the Network Map and Health, Current Alarms view, click on the More button in the title banner of the current tab and select Settings.
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2 |
Click on Individual Alarm Policies in the left panel. A list of alarm policies appears.
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3 |
Select one or more alarm policies. You can use the column headers to filter or sort the list of alarm policies.
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Click on (Table row action), Edit. The Alarm Policy edit form appears.
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5 |
Navigate to the Escalation Policy panel and enable the Escalation Policy parameter.
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6 |
Configure the Severity parameter to specify a different severity to be applied to the alarm when the frequency threshold is reached.
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Select an Escalation Threshold Type. The following table describes the escalation threshold types. De-escalation policies only support the Frequency threshold type.
Threshold type |
Description |
Frequency |
How many times the alarm has occurred in the last 24 hours. |
Number of Occurrences |
How many occurrences of the alarm have been reported. |
Days without Ack/Clear |
How many days have elapsed without the alarm being acknowledged or cleared. |
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8 |
Configure the Escalation Threshold Value parameter for the selected escalation threshold type.
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Enable the De-Escalation Policy parameter.
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Configure the Severity parameter to a new severity to apply to the alarm when the alarm is de-escalated, and a De-Escalation Threshold Value.
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11 |
Click Save. The new policy is applied to the alarm.
End of steps |