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Network and Service Assurance Guide

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1. Monitoring network health

Network Health view

What is the Network Health view?

How do I get a quick view of my network health?

How do I list all objects for a KPI?

How do I list misaligned services?

How do I check network alarms?

How do I check KPI trending?

How do I cross-launch to another GUI?

How do I set my network monitoring time range?

How do I view a smaller portion of my network?

How do I track affected service levels?

How do I list service-affecting network objects?

How do I set KPI preferences?

News Feed

How do I view alarms in the News Feed?

How do I stop/start automatic updates in the News Feed?

How do I change the News Feed sort order?

Watchlist

How do I monitor network objects in the Watchlist?

How do I set the trending KPI for NEs in the Watchlist?

How do I stop/start automatic updates in the Watchlist?

How do I adjust the Watchlist contents?

Network Map

How do I check network health in the Network Map?

How do I view multiple network layers in the Network Map?

How do I search for an object in the map?

How do I view the NEs in a map region or zone?

How do I view information about an object in the map?

How do I filter the map?

How do I customize my map view?

How do I check link utilization in the map?

How do I highlight links by type in the map?

How do I configure manual links in the Network Map?

How do I access cross-domain links in the Network Map?

How do I optimize map performance?

How do I set Utilization map preferences?

How are utilization statistics collected?

What is a Simplified Microwave Router?

How do I open a CLI session with an NE?

Network Inventory

What does the Network Inventory show me?

How do I manage LSPs in the Network Inventory?

Subscriber Monitoring

What is the Subscriber Monitoring view?

2. Troubleshooting network objects

What is the Object Troubleshooting dashboard?

How do I troubleshoot a network object?

How do I examine an NE in the Troubleshooting Summary dashboard?

Subscriber Troubleshooting view

How do I examine a service in the Troubleshooting Summary dashboard?

How do I examine a port in the Troubleshooting Summary dashboard?

How do I examine a link in the Troubleshooting Summary dashboard?

How do I check alarms for a KPI?

How do I open a link in IP Optical Coordination?

What is the Troubleshooting map?

What is the Service Troubleshooting map?

What is the multi-layer map?

How do I view information about an object in the Service Troubleshooting map?

How do I view past events on an object?

How do I set the event time frame?

How are NSP assurance events retrieved and recorded?

How do I manage assurance event recording?

How do I run an OAM test from a service?

How do I plot performance statistics for an object?

How do I configure an OAM test suite for a service?

How do I view historical OAM test results for a service?

3. Network health alarm views

How does the NSP manage alarms?

How do I view a list of alarms in my network?

How do I view root cause distribution in the network?

How do I view network alarms as a chart?

How do I view which NEs have the most alarms?

How do I view which alarms are occurring the most?

Fault management API and tools support

4. Managing network alarms

Displaying alarms

How do I configure current alarm list settings?

How do I configure historical alarm list settings?

How do I configure which columns are displayed in an alarm list?

How do I pause the current alarm list?

How do I apply a quick alarms filter?

How do I view current alarms of a specific severity?

How do I trigger a sound alert when a new alarm is raised in my current view?

How do I configure a custom sound for audible alerts?

How do I view current alarms based on their root cause analysis status?

How do I create an advanced alarms filter?

How do I delete a saved alarms filter?

How do I combine an advanced filter and a quick filter?

How do I add filters to the watched filters list?

How do I export alarms to a file?

Investigating alarms

How do I find the object affected by an alarm?

How do I list other objects impacted by an alarm?

How do I display the root cause of an alarm?

How do I configure e-mail notifications for alarms?

How do I stop e-mail notifications for alarms?

Managing alarms

How do I configure global alarm settings?

How do I acknowledge an alarm?

How do I delete or clear an alarm?

How do I edit alarm custom text?

How do I automate alarm management using a policy?

How do I suppress all alarms raised on a port, NE, or resource group?

How do I open an SSH or Telnet session with an NE?

How do I automate escalating or de-escalating alarms?

Appendix A. Assurance application evolution

How has assurance changed in NSP?

Managing alarms

Monitoring the network and services

Combining views