How do I acknowledge an alarm?

Steps
 

In the Network Map And Health, Current Alarms view click More png5.png on the right side of a row and choose Edit Alarm(s).


Set the Acknowledge parameter to Acknowledge.


You can acknowledge or unacknowledge multiple alarms by using the Ctrl key and selecting the rows before using Edit Alarms(s). When you select multiple alarms, the following limitations apply:

  • When you select multiple NFM-P alarms, you can configure the Severity, and Acknowledgement Note.

  • When you select multiple NSP, WS-NOC, or MDM alarms, you can configure the Acknowledgement Note.

  • When you select a mix of NFM-P and NSP, WS-NOC, or MDM alarms, you can configure the Acknowledgement Note.


As required, configure the Severity and Acknowledgement Note and click Save. For NSP, WS-NOC, or MDM alarms, configure the Acknowledgement Note and click Save.

End of steps