How do I trigger a sound alert when a new alarm is raised in my current view?

Purpose

You can configure the NSP to play a sound when a new alarm is created in the Current Alarms view. The sound is played when all of the following criteria are satisfied:

  • the alarm is a new alarm that was detected in the last 2 seconds, based on the First Time Detected parameter.

  • the alarm has not been acknowledged

  • there is not already an alarm sound playing

  • the alarm appears in the current view based on applied filters (alarms that are filtered out do not trigger a sound)

  • the alarm list is not paused

  • network time is synchronized across all devices, including the browser displaying the NSP

  • sound is enabled and working normally on the device displaying the NSP

Note: When using UAC, a user’s role must have Read access to the NSP File Server in order to hear custom sounds. After a user’s role is modified, they must refresh their browser and re-login in order to hear the alarm sound.

Limitations

  • systems with high volumes of alarms

  • systems where network time is not synchronized between elements (including the browser displaying the NSP)

  • Current Alarms views which have a Root Cause filter applied

Steps
 
1 

Ensure that your Internet browser has support for autoplay sounds enabled. See your browser documentation for information about configuring sound preferences.

2 

In the Network Map And Health, Current Alarms view (or any alarms view) click the More button png5.png and select Settings. The Alarm Settings form opens.

3 

Select User Preferences in the left panel. The User Preferences panel appears.

4 

Enable the Audible Alarms toggle and click Save. Alarm sounds are enabled for the current user.

5 

Refresh any open Current Alarms views by navigating to any other view and then returning to the Network Map And Health, Current Alarms view.

End of steps