Problem: NFM-P server and database not communicating
Purpose
Perform this procedure when an NFM-P server cannot connect to an NFM-P database.
Steps
1 |
Verify network connectivity between both the primary and standby servers and the primary and standby NFM-P databases by ensuring that both the primary and standby servers and the primary database can ping each other. See Chapter 3, Troubleshooting the NSP platform. |
2 |
Ensure that the ports specified at installation time are available and not being blocked by firewalls; see Chapter 3, Troubleshooting the NSP platform. |
3 |
Perform the following troubleshooting activities for the primary NFM-P database, as described in Problem: Primary or standby NFM-P database is down. End of steps |