Appendix C: Troubleshooting

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Troubleshooting client OSS application problems

The OSS client cannot communicate with the server

An attempt to log in to the NFM-P server fails

Unable to perform an action using the XML API

Receive insufficient privileges to perform this operation on an object exception when performing an action on an NFM-P object

Receive an authorization failure to access an object exception when performing an action on an NFM-P object

Identifying XML messages from specific users

Receive a java.lang.UnsupportedClassVersionError when sending scripts using an OSS client

Receive a java.net.ConnectException when sending scripts using an OSS Client

The OSS client cannot connect with the HTTP or JMS server

The OSS client cannot perform find or findTofile requests