Add, modify, or delete a group

Purpose

This topic describes the steps to add, modify, or delete a group of a partition.

General group parameters

The general group parameters:

Parameter

 

Description

 

Partition ID

 

A view only field that displays the name of the partition to which the group belongs.

 

Group ID

 

A descriptive name identifying the group.

 

Time Zone

 

The time zone where the group is located.

 

Before you begin

Before deleting a partition, check if the call server is connected. If the call server is in fault, a partition cannot be deleted.

If the call server is disconnected, you must delete all the users first or they cannot be deleted from the Lucent CM server.

If the users cannot be deleted from the Lucent CM server, you must perform a clean install to delete the orphaned users from the Lucent CM database.

Add, modify, or delete a group

Task StepsPerform the following steps to add, modify, or delete a group:

1

At the Lucent CM Explorer tree view, navigate to the Groups folder. Lucent CM System→ Partitions → <partition name> → Groups

Result:  The Groups tab displays, showing the groups that are defined for this partition.


2

If ...

 

Then ...

 

you want to add a group,

 

  1. Click Add.

  2. Continue with Step 3.

 

you want to modify a group,

 

  1. Select a group

  2. Click Edit

  3. Continue with Step 3.

 

you want to delete a group,

 

  1. Select a group

  2. Click Delete

  3. Click Yes in the confirmation dialog box.

End of procedure.

 

3

Configure the general group parameters.


4

Click the PS Contact tab and use the drop down menus to define:

Parameter

 

Description

 

PS Contact Service ID

 

The service for presence data on the Lucent Presence Solution server for the group.

 

Notes:

1

When using the network presence service, the PS Contact service must be assigned to the same group.


5

Click the Authentication tab and use the drop down menus to define:

Parameter

 

Description

 

Authentication Service

 

The service used to authenticate the user.

 

Package1

 

The package for a Lucent CM authentication service.

 

Notes:

1

Only available if Lucent CM is selected as Authentication Service.


6

This step is optional.

Click the Call Server tab and use the drop down menus to define all following parameters:

Parameter

 

Description

 

Call Server

 

The call server that provides call features and call services to the group.

 

CPEs Available

 

The number of CPE that are available for assignment to users.

 

Protection Call Server Default

 

The call server that acts as a protection server to provide services when the main call server fails.

 

Domain Package

 

The domain package assigned to the group.

 

Features Package

 

The features package assigned to the group.

 

Dialing Package

 

The dialing rules package assigned to the group.

 

Default User Package

 

The default user features package assigned to the group.

 

Notes:

1

Availability of parameters depends on the call server type.


7

This step is optional.

Click the Logging tab and use the drop down menu to define the logging service:

Parameter

 

Description

 

ISG Log Service ID

 

The ISG logging service assigned to the group.

 

Lucent CM Logging Package List 1

 

The Lucent CM logging service assigned to the group.

 

Notes:

1

Only available if FS 5000 is selected as Call Server.


8

Important!  A messaging can only be assigned when creating a group. The Message Service ID cannot be changed or added once a group is created.

This step is optional.

Click the Messaging tab and use the drop down menu to define the messaging services:

Parameter

 

Description

 

Message Service ID

 

The messaging service assigned to the group.

 

9

This step is optional.

Click the Presence tab and use the drop down menu to define the presence services:

Parameter

 

Description

 

Presence Service ID

 

The presence service assigned to the group.

 

When you define a presence service, you must:

  • Enable Display Presence for the Search service.

  • Define a PS Contact Service.


10

This step is optional.

Click the PSI tab and use the drop down menu to define the PSI PUID services:

Parameter

 

Description

 

DN Extension PSI PUID

 

The DN Extension PSI PUID service package for the group.

 

Remote Access PSI PUID

 

The Remote Access PSI PUID service package for the group.

 

11

This step is optional.

Click the Search tab and use the >> and << buttons to define the search services:

Parameter

 

Description

 

Services Assigned

 
 

>>

<<

 

To assign or remove search services to the group.

 

^

v

 

To move search services up or down.

 

Partition Search 1

 

Check mark box to enable or disable the partition search functionality for the users related to the group.

 

Display Presence

 

Check mark box to enable or disable the display of presence information for the users related to the group.

Must be checked when the group has the Presence Service (network presence) assigned.

 

Notes:

1

Searches on partitions with more than 1,000 users are never performed, regardless whether the check mark box is checked or unchecked.


12

This step is optional.

Click the Skin tab and use the drop down menus to define:

Parameter

 

Description

 

Default Skin

 

The default skin that is assigned to the end users of the group.

 

By default, the drop down menu has the first skin of the list selected. The list is ordered alphabetically.


13

Click Add or Update to save the changes.

Result:  The Groups list is updated to reflect the changes.

End of steps



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