Procedure 5-9: Clear "CP failed/CP contributing to a pack failure" alarms

- Overview

This procedure is used to clear the following alarms:

  • DATA CP failed

  • DS1 CP failed

  • DS1E1 CP failed

  • DS3EC1 CP failed

  • FE-LAN CP failed

  • GE-LAN CP failed

  • Muxponder CP failed

  • OLIU CP failed

  • OMD CP failed

  • SYSCTL CP failed

  • TMUX CP failed.

Important!

The CP failed alarms may be reported with one or more CP contributing to a pack failure alarms. The CP contributing to a pack failure alarms identify additional circuit packs that have contributed to the failed circuit pack. The CP failed alarms must be addressed before the CP contributing to a pack failure alarms.

- Before you begin

Prior to performing this procedure:

  1. Refer to Before you begin and Required equipment in this chapter.

  2. Refer to Laser safety and Electrostatic discharge in Chapter 1, Safety.

Steps

Complete the following steps to clear a CP failed alarm and any associated CP contributing to a pack failure alarms.

 
1

From the WaveStar® CIT System View, click the Alarm List button and locate the CP failed alarm and any CP contributing to a pack failure alarms in the resulting alarm list.


2

Refer to the Probable Cause column in the alarm list, and note the corresponding AID for the CP failed alarm.


3

If the affected circuit pack is ...

Then

All OCN OLIUs except LNW140 OC-3/16DS1, LNW141 OC-192, LNW55 OC3/OC12/OC48, LNW62 4OC-48, and LNW84 OC3/OC12/OC48

SYSCTL

Proceed to Step 7.

LNW140 OC-3/16DS1

LNW141 OC-192

LNW55 OC3/OC12/OC48

LNW62 4OC-48

LNW84 OC3/OC12/OC48

DATA

DS1

DS1E1

DS3/EC1

Fast Ethernet

Gigabit Ethernet

OMD

TMUX

Continue with the next step.


4

From the System View, select Fault → Reset → Smart Pack. Select the required circuit pack and click Select. Click Apply to reset the circuit pack.

Result:

A warning may appear asking you to confirm executing this command. Click Yes to reset the smart circuit pack. A dialog box appears indicating a successful reset. Click OK.

A smart pack reset may take several minutes to complete depending on the circuit pack type.


5

From the System View, click the Alarm List button and click Refresh.


6

Is the CP failed alarm still present?

If...

Then...

Yes

Continue with the next step.

No

STOP! End of Procedure.


7

From the System View, select Fault → Reset → System Controller.

Result:

The Reset System Controller window opens.


8

Important!

Do NOT select Restore the system-level parameters to their default values (Phase 9) on an in-service system. Phase 9 resets all provisionable parameters to the default values and the system controller executes a full power-up sequence.

Click Reset the system software without changing parameters (Phase 3). Click OK.

Result:

A warning appears asking you to confirm executing this command.


9

Click Yes to execute the command.

Result:

The system resets and you are logged off the system.

A flashing b in the IND display on the SYSCTL indicates that a boot is in progress. During the boot, the b may extinguish for up to 20 seconds and then resume flashing.


10

Log back into the network element. Click the Alarm List button and click Refresh.


11

Is the CP failed alarm still present?

If...

Then...

Yes

Continue with the next step.

No

STOP! End of Procedure.


12
DANGER 

NOTICE

Service-disruption hazard

Disconnecting cables and/or replacing circuit packs may disrupt service.

Before taking action, determine the extent of service disruption caused by disconnecting cables or replacing a circuit pack. Then, perform the action(s) deemed appropriate in light of the traffic being carried and the nature of the failure.

Perform the following to remove the affected circuit pack completely from the shelf and then re-seat the circuit pack.

  1. Release both circuit pack latches.

  2. Remove the circuit pack from the shelf, fully disconnecting it from the backplane and removing power. The ACTIVE and FAULT LEDs extinguish.

  3. Re-seat the circuit pack in the shelf and wait approximately 5 minutes.


13

From the System View, click the Alarm List button and click Refresh.


14

Is the CP failed alarm still present?

If...

Then...

Yes

Continue with the next step.

No

STOP! End of Procedure.


15

Replace the affected circuit pack.

Reference:

Refer to the appropriate circuit pack replacement procedure in Chapter 6, Supporting procedures.


16

From the System View, click the Alarm List button and click Refresh.


17

Is the CP failed alarm still present?

If...

Then...

Yes

Continue with the next step.

No

STOP! End of Procedure.


18

Is a CP contributing to a pack failure alarm present in the alarm list?

If...

Then...

Yes

Refer to the Probable Cause column in the alarm list and note the corresponding AID. Then repeat Step 3 through Step 17 for each affected circuit pack. Then continue with the next step.

No

Proceed to Step 21.


19

From the System View, click the Alarm List button and click Refresh.


20

Is the CP failed alarm still present?

If...

Then...

Yes

Continue with the next step.

No

STOP! End of Procedure.


21

Replace the SYSCTL circuit pack.

Reference:

Procedure 6-10: Upgrade or replace SYSCTL (LNW2) circuit pack


22

From the System View, click the Alarm List button and click Refresh.


23

Is the CP failed alarm still present?

If...

Then...

Yes

Contact your next level of support.

No

STOP! End of Procedure.


End of steps

November 2011Copyright © 2011 Alcatel-Lucent. All rights reserved.