Add, modify, or delete a messaging service

Purpose

This topic describes the steps to add, modify, or delete a messaging service. Messaging services define access to different messaging systems.

Supported messaging systems

Supported messaging systems are:

Messaging service parameters

The messaging service parameters:

Parameter

 

Description

 

Message Service ID

 

A unique identifier for the messaging service.

 

Type

 

The type of messaging service.

Available types are:

  • VoiceMail

 

Host

 

The FQDN of the messaging server.

 

Port

 

The port of the messaging server.

 

Poll for Message Counter

 

Check mark box to define if the messaging server must be polled to retrieve the number of messages.

 

Interval - Minutes

 

The interval time between message count polls if polling is active.

 

VMS Forward To Number1

 

The telephone number used to forward calls to the voice mail system.

 

VMS Retrieve From Number1

 

The telephone number used to retrieve messages from the voice mail system.

 

Message Service Vendor

 

The vendor of the messaging system that provides the message service.

You can select:

  • AnyPath

  • Other

 

Sign On URL

 

The URL to provide single sign on to the voice mail web interface.

This is a mandatory or optional parameter depending on the Message Service Vendor value.

 

Notes:

1

Only visible when Type is VoiceMail.

Messaging service

Task StepsPerform the following steps to add, modify or delete a messaging service:

1

At the Lucent CM Explorer tree view, navigate to the Messaging folder (Lucent CM System → Services → Messaging).

Result:  The Messaging Services tab displays, listing the available services.


2

If ...

 

Then ...

 

you want to add a messaging service,

 

  1. Click Add

  2. Continue with Step 3.

 

you want to modify a messaging service,

 

  1. Select the service

  2. Click Edit

  3. Continue with Step 3.

 

you want to delete a messaging service,

 

  1. Select the service

  2. Click Delete

  3. Click Yes in the confirmation dialog box.

End of Procedure

 

3

Configure the messaging service parameters.


4

Click Add or Update to save the messaging service.

Result:  The Messaging Service list is updated to reflect the changes.

End of steps



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