Monitor and troubleshoot
Documents under this category provide information about monitoring, diagnosing, and troubleshooting router issues.
- 7450 and 7750 Troubleshooting Guide
- 7750 SR-s Troubleshooting Guide
- 7950 Troubleshooting Guide
- Log Events Guide
  This guide provides information about log events.
- Log Events Search Tool
  A searchable HTML list of the SR OS events.
- OAM and Diagnostics Guide
  This guide describes how to configure features such as service mirroring and Lawful Intercept (LI), and how to use the Operations, Administration, and Maintenance (OAM) and diagnostics tools.

PCAP

tmnxPcapBufferFull

Table 1. tmnxPcapBufferFull properties
Property name	Value
Application name	PCAP
Event ID	2002
Event name	tmnxPcapBufferFull
SNMP notification prefix and OID	TIMETRA-PCAP-MIB.tmnxPcapNofitications.2
Default severity	minor
Source stream	main
Message format string	Session $tmnxPcapSessionName$'s allocated buffer is full, with size $tmnxPcapSessionBufferSize$. Total number of packets dropped by this session is $tmnxPcapSessionDroppedPackets$ packets.
Cause	A tmnxPcapBufferFull notification is generated when the PCAP session allocated buffer is full, indicating a higher traffic rate.
Effect	May result in dropping packets, if not recoverable.
Recovery	The software will eventually recover when all the buffer contents are uploaded to the capture file. No action required.

tmnxPcapBufferReadWriteFailure

Table 2. tmnxPcapBufferReadWriteFailure properties
Property name	Value
Application name	PCAP
Event ID	2003
Event name	tmnxPcapBufferReadWriteFailure
SNMP notification prefix and OID	TIMETRA-PCAP-MIB.tmnxPcapNofitications.3
Default severity	major
Source stream	main
Message format string	Session $tmnxPcapSessionName$ has encountered a buffer read/write failure. Total read failures: $tmnxPcapSessionBufReadFailures$, total write failures: $tmnxPcapSessionBufWriteFailures$.
Cause	A tmnxPcapBufferReadWriteFailure notification is generated when a read or write operation to the PCAP session buffer fails.
Effect	Will result in dropping packets.
Recovery	The software will potentially recover. No action may be required. However, if the problem persists stop the packet capture, delete and re-configure a new PCAP session.

tmnxPcapFileError

Table 3. tmnxPcapFileError properties
Property name	Value
Application name	PCAP
Event ID	2001
Event name	tmnxPcapFileError
SNMP notification prefix and OID	TIMETRA-PCAP-MIB.tmnxPcapNofitications.1
Default severity	minor
Source stream	main
Message format string	Session $tmnxPcapSessionName$ has encountered a capture file operation related error. Session is in $tmnxPcapSessionState$ state.
Cause	A tmnxPcapFileError notification is generated when a PCAP session encounters a capture file operation related error.
Effect	The packet capture may not be uploaded to the PCAP file anymore, or the capture may be inaccurate.
Recovery	Check the file-url, and user-permissions specified. Stop the packet capture, remove and re-configure a new file-url, and start the capture again.

tmnxPcapSoftwareFailure

Table 4. tmnxPcapSoftwareFailure properties
Property name	Value
Application name	PCAP
Event ID	2004
Event name	tmnxPcapSoftwareFailure
SNMP notification prefix and OID	TIMETRA-PCAP-MIB.tmnxPcapNofitications.4
Default severity	major
Source stream	main
Message format string	Session $tmnxPcapSessionName$ has encountered a software failure. Session is in $tmnxPcapSessionState$ state.
Cause	A tmnxPcapSoftwareFailure notification is generated when a software failure occurs, affecting the ability of the PCAP session to perform its task.
Effect	Will result in dropping packets.
Recovery	Stop the packet capture, delete and re-configure a new PCAP session.

November 1, 2024