Monitor and troubleshoot
Documents under this category provide information about monitoring, diagnosing, and troubleshooting router issues.
- 7450 and 7750 Troubleshooting Guide
- 7750 SR-s Troubleshooting Guide
- 7950 Troubleshooting Guide
- Log Events Guide
  This guide provides information about log events.
- Log Events Search Tool
  A searchable HTML list of the SR OS events.
- OAM and Diagnostics Guide
  This guide describes how to configure features such as service mirroring and Lawful Intercept (LI), and how to use the Operations, Administration, and Maintenance (OAM) and diagnostics tools.

WPP

tmnxWppHostAuthenticationFailed

Table 1. tmnxWppHostAuthenticationFailed properties
Property name	Value
Application name	WPP
Event ID	2002
Event name	tmnxWppHostAuthenticationFailed
SNMP notification prefix and OID	TIMETRA-WEB-PORTAL-PROTOCOL-MIB.tmnxWppNotifications.2
Default severity	warning
Source stream	main
Message format string	WPP host (router $vRtrID$, portal $tmnxWppPortalName$, address $tmnxWppHostAddr$) could not be authenticated - $tmnxWppNotifyDescription$.
Cause	The tmnxWppHostAuthenticationFailed notification is sent when a WPP host could not be authenticated. More detailed information is supplied in the object tmnxWppNotifyDescription.
Effect	The corresponding row in the tmnxWppHostTable disappears if the value of the object tmnxWppIfRestoreDisconnected is equal to 'false'; otherwise, the value of the object tmnxWppHostStatus is set to 'idle'.
Recovery	The recovery action will depend on the exact failure cause, as given by the value of tmnxWppNotifyDescription.

tmnxWppPGHostAuthFailed

Table 2. tmnxWppPGHostAuthFailed properties
Property name	Value
Application name	WPP
Event ID	2005
Event name	tmnxWppPGHostAuthFailed
SNMP notification prefix and OID	TIMETRA-WEB-PORTAL-PROTOCOL-MIB.tmnxWppNotifications.5
Default severity	warning
Source stream	main
Message format string	WPP host (portal-group $tmnxWppPortalGroupName$, address $tmnxWppPGHostAddr$) could not be authenticated - $tmnxWppNotifyDescription$.
Cause	The tmnxWppPGHostAuthFailed notification is sent when a WPP host could not be authenticated. More detailed information is supplied in the object tmnxWppNotifyDescription.
Effect	The corresponding row in the tmnxWppPGHostTable disappears if the value of the object tmnxWppIfRestoreDisconnected is equal to 'false'; otherwise, the value of the object tmnxWppPGHostStatus is set to 'idle'.
Recovery	The recovery action will depend on the exact failure cause, as given by the value of tmnxWppNotifyDescription.

tmnxWppPortalGroupStatChanged

Table 3. tmnxWppPortalGroupStatChanged properties
Property name	Value
Application name	WPP
Event ID	2004
Event name	tmnxWppPortalGroupStatChanged
SNMP notification prefix and OID	TIMETRA-WEB-PORTAL-PROTOCOL-MIB.tmnxWppNotifications.4
Default severity	warning
Source stream	main
Message format string	The state of portal group $tmnxWppPortalGroupName$ has changed to (controlled router = $tmnxWppPortalGroupStateContrRtr$, number of interfaces = $tmnxWppPortalGroupStateNumItfs$).
Cause	The tmnxWppPortalGroupStatChanged notification is sent when the value of one of the objects in the tmnxWppPortalGroupStatTable changes.
Effect	No effect on the service.
Recovery	No recovery required.

tmnxWppPortalStatChanged

Table 4. tmnxWppPortalStatChanged properties
Property name	Value
Application name	WPP
Event ID	2001
Event name	tmnxWppPortalStatChanged
SNMP notification prefix and OID	TIMETRA-WEB-PORTAL-PROTOCOL-MIB.tmnxWppNotifications.1
Default severity	warning
Source stream	main
Message format string	The state of portal $tmnxWppPortalName$ in router $vRtrID$ has changed to (controlled router = $tmnxWppPortalStateControlledRtr$, number of interfaces = $tmnxWppPortalStateNumInterfaces$).
Cause	The tmnxWppPortalStatChanged notification is sent when the value of one of the objects in the tmnxWppPortalStatTable changes.
Effect	No effect on the service.
Recovery	No recovery required.

tmnxWppPortalUnreachable

Table 5. tmnxWppPortalUnreachable properties
Property name	Value
Application name	WPP
Event ID	2003
Event name	tmnxWppPortalUnreachable
SNMP notification prefix and OID	TIMETRA-WEB-PORTAL-PROTOCOL-MIB.tmnxWppNotifications.3
Default severity	minor
Source stream	main
Message format string	WPP portal (router $vRtrID$, portal $tmnxWppPortalName$) is unreachable - $tmnxWppNotifyDescription$.
Cause	The tmnxWppPortalUnreachable notification is generated when WPP protocol messages must be sent out after a node is restarted, but when no route is available yet towards it. This notification is sent every minute as long as the portal is not reachable yet.
Effect	The WPP portal is unreachable and finally the messages will be dropped.
Recovery	Initially no recovery is required as it is expected that the WPP portal can be unreachable for some time after a node restart. When however the problem remains the operator should check the routing table.

November 1, 2024