Monitor and troubleshoot
Documents under this category provide information about monitoring, diagnosing, and troubleshooting router issues.
- 7450 and 7750 Troubleshooting Guide
- 7950 Troubleshooting Guide
- Log Events Guide
  This guide provides information about log events.
- Log Events Search Tool
  A searchable HTML list of the SR OS events.
- OAM and Diagnostics Guide
  This guide describes how to configure features such as service mirroring and Lawful Intercept (LI), and how to use the Operations, Administration, and Maintenance (OAM) and diagnostics tools.

IP

clearRTMError

Table 1. clearRTMError properties
Property name	Value
Application name	IP
Event ID	2001
Event name	clearRTMError
SNMP notification prefix and OID	N/A
Default severity	minor
Source stream	main
Message format string	Could not flush IOMs $iomList$ because 'clear' failed
Cause	A failure has occurred with communications with the associated IOM.
Effect	N/A
Recovery	Contact the Nokia Customer Service.

fibAddFailed

Table 2. fibAddFailed properties
Property name	Value
Application name	IP
Event ID	2005
Event name	fibAddFailed
SNMP notification prefix and OID	N/A
Default severity	major
Source stream	main
Message format string	FIB add failed for VRF $vRtrID$ prefix $prefix$
Cause	FIB resources have been exhausted.
Effect	Additional routing information can not be added to the forwarding table.
Recovery	Further investigation is required to determine why the IP route table entry could not be added.

ipAnyDuplicateAddress

Table 3. ipAnyDuplicateAddress properties
Property name	Value
Application name	IP
Event ID	2010
Event name	ipAnyDuplicateAddress
SNMP notification prefix and OID	N/A
Default severity	minor
Source stream	main
Message format string	State changed from $stateFrom$ to $stateTo$ for IP address $ipAddress$ sent from ethernet address $macAddress$ for interface $intName$
Cause	Another system on the subnet has the same IP address.
Effect	Communications to or from systems with duplicate IP addresses may not be possible.
Recovery	The duplicate IP address should be removed.

ipArpBadInterface

Table 4. ipArpBadInterface properties
Property name	Value
Application name	IP
Event ID	2007
Event name	ipArpBadInterface
SNMP notification prefix and OID	N/A
Default severity	minor
Source stream	main
Message format string	ARP request for $ipAddress$ received on $interface1$, expected $interface2$
Cause	ARP request received on the wrong interface.
Effect	Communications to or from systems with duplicate IP addresses may not be possible.
Recovery	Further investigation is required, a possible L2 loop could exist.

ipArpDuplicateIpAddress

Table 5. ipArpDuplicateIpAddress properties
Property name	Value
Application name	IP
Event ID	2008
Event name	ipArpDuplicateIpAddress
SNMP notification prefix and OID	N/A
Default severity	minor
Source stream	main
Message format string	duplicate IP address $ipAddress$ with $macAddress$ on interface $interface$
Cause	Another system on the subnet has the same IP address.
Effect	Communications to or from systems with duplicate IP addresses may not be possible.
Recovery	Duplicate IP addresses must be corrected by changing the IP address on one of the systems.

ipArpDuplicateMacAddress

Table 6. ipArpDuplicateMacAddress properties
Property name	Value
Application name	IP
Event ID	2009
Event name	ipArpDuplicateMacAddress
SNMP notification prefix and OID	N/A
Default severity	minor
Source stream	main
Message format string	duplicate MAC address $macAddress$ with $ipAddress$ on interface $interface$
Cause	Another system or host on the ethernet segment has the same ethernet MAC address.
Effect	Communications to or from systems with duplicate MAC addresses may not be possible.
Recovery	The duplicate MAC address should be removed.

ipArpInfoOverwritten

Table 7. ipArpInfoOverwritten properties
Property name	Value
Application name	IP
Event ID	2004
Event name	ipArpInfoOverwritten
SNMP notification prefix and OID	N/A
Default severity	minor
Source stream	main
Message format string	ARP information overwritten for $ipAddress$ by $macAddress$
Cause	ARP information has been updated.
Effect	None.
Recovery	No recovery is required.

ipDuplicateAddress

Table 8. ipDuplicateAddress properties
Property name	Value
Application name	IP
Event ID	2003
Event name	ipDuplicateAddress
SNMP notification prefix and OID	N/A
Default severity	minor
Source stream	main
Message format string	Duplicate IP address $ipAddress$ sent from ethernet address $macAddress$
Cause	Another system or host on the ethernet subnet has the same IP address.
Effect	Communications to or from systems with duplicate IP addresses may not be possible.
Recovery	Duplicate IP addresses must be corrected by changing the IP address on one of the systems.

ipEtherBroadcast

Table 9. ipEtherBroadcast properties
Property name	Value
Application name	IP
Event ID	2002
Event name	ipEtherBroadcast
SNMP notification prefix and OID	N/A
Default severity	minor
Source stream	main
Message format string	Invalid ethernet (broadcast) address for IP address $ipAddress$
Cause	Misconfigured or misbehaving host is sending the incorrect MAC address.
Effect	Communications to or from systems with invalid MAC addresses may not be possible.
Recovery	Further investigation required on the host.

labelIndexAllocFailed

Table 10. labelIndexAllocFailed properties
Property name	Value
Application name	IP
Event ID	2011
Event name	labelIndexAllocFailed
SNMP notification prefix and OID	N/A
Default severity	minor
Source stream	main
Message format string	Failed to allocate index for route label (VRF $vRtrID$, prefix $prefix$, owner $routeOwner$)
Cause	Too many labelled routes in use (beyond platform scale).
Effect	Traffic forwarding will fail for some subset of labelled routes.
Recovery	Use as many or fewer labelled routes as supported by the platform.

qosNetworkPolicyMallocFailed

Table 11. qosNetworkPolicyMallocFailed properties
Property name	Value
Application name	IP
Event ID	2006
Event name	qosNetworkPolicyMallocFailed
SNMP notification prefix and OID	N/A
Default severity	major
Source stream	main
Message format string	Qos Network Policy malloc failed in $function$
Cause	QoS Network policies have been exhausted.
Effect	Additional QoS Network policies can not be configured.
Recovery	Contact the Nokia Customer Service.

July 12, 2024