Monitor and troubleshoot
Documents under this category provide information about monitoring, diagnosing, and troubleshooting router issues.
- 7450 and 7750 Troubleshooting Guide
- 7950 Troubleshooting Guide
- Log Events Guide
  This guide provides information about log events.
- Log Events Search Tool
  A searchable HTML list of the SR OS events.
- OAM and Diagnostics Guide
  This guide describes how to configure features such as service mirroring and Lawful Intercept (LI), and how to use the Operations, Administration, and Maintenance (OAM) and diagnostics tools.

RADIUS

tmnxRadAcctOnOngoing

Table 1. tmnxRadAcctOnOngoing properties
Property name	Value
Application name	RADIUS
Event ID	2003
Event name	tmnxRadAcctOnOngoing
SNMP notification prefix and OID	TIMETRA-RADIUS-MIB.tmnxRadProxNotifications.3
Default severity	minor
Source stream	main
Message format string	No reply from RADIUS server $tmnxRadSrvPlcyName$ after $tmnxRadSrvPlcyAcctOnOffRetryCnt$ retries $tmnxRadiusAdditionalInfo$
Cause	The tmnxRadAcctOnOngoing notification is sent each time the acct-on client has sent 10 RADIUS Accounting-On messages without receiving any Ack.
Effect	RADIUS is unaware that the system is online.
Recovery	The system will keep on retrying indefinitely.

tmnxRadRouteDownloadFailed

Table 2. tmnxRadRouteDownloadFailed properties
Property name	Value
Application name	RADIUS
Event ID	2002
Event name	tmnxRadRouteDownloadFailed
SNMP notification prefix and OID	TIMETRA-RADIUS-MIB.tmnxRadProxNotifications.2
Default severity	minor
Source stream	main
Message format string	RADIUS route download failed : $tmnxRadiusAdditionalInfo$
Cause	The tmnxRadRouteDownloadFailed notification is sent when a RADIUS route-download process failed.
Effect	The route-download process is delayed.
Recovery	The route-download process restarts after the time defined in tmnxRadRouteDownlDownloadIntvl.

tmnxRadSrvPlcySrvOperStateCh

Table 3. tmnxRadSrvPlcySrvOperStateCh properties
Property name	Value
Application name	RADIUS
Event ID	2001
Event name	tmnxRadSrvPlcySrvOperStateCh
SNMP notification prefix and OID	TIMETRA-RADIUS-MIB.tmnxRadProxNotifications.1
Default severity	minor
Source stream	main
Message format string	The operational state of RADIUS server index (address=$tmnxRadiusNotifyAddr$) in RADIUS server policy name changed to $tmnxRadSrvPlcySrvOperState$
Cause	The tmnxRadSrvPlcySrvOperStateCh notification is sent when the value of the object tmnxRadSrvPlcySrvOperState changes. A RADIUS server is reported as 'outOfService' when the system does not receive timely responses from that server, according to the values of the objects tmnxRadSrvPlcyTimeout and tmnxRadSrvPlcyRetry. It is reported as 'overloaded' when the system crosses the pending-requests-limit for that server.
Effect	While the value of the object tmnxRadSrvPlcySrvOperState is equal to 'outOfService' or 'overloaded', - the corresponding RADIUS server is out of use; - traffic is sent to other RADIUS server(s) associated with the same policy, depending on the value of the object tmnxRadSrvPlcyAlgorithm. - after the time specified in the object tmnxRadSrvPlcyDownTime has elapsed, the state changes to 'unknown'. While the value of the object tmnxRadSrvPlcySrvOperState is equal to 'unknown', the system sends traffic to the RADIUS server; if it replies timely, the operational state will change to 'inService', otherwise to 'outOfService'.
Recovery	The communication with the RADIUS server should recover after some time. Otherwise, or if it becomes out of use too frequently, the capacity of the RADIUS server(s) may have to be increased, or the values of the objects mentioned above may have to be adapted.

October 31, 2023