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Monitor and troubleshoot
Documents under this category provide information about monitoring, diagnosing, and troubleshooting router issues.
Log Events Guide
This guide provides information about log events.
DHCP

Monitor and troubleshoot
Documents under this category provide information about monitoring, diagnosing, and troubleshooting router issues.
- Log Events Guide
  This guide provides information about log events.
- OAM and Diagnostics Guide
  This guide describes how to configure features such as service mirroring and Lawful Intercept (LI), and how to use the Operations, Administration, and Maintenance (OAM) and diagnostics tools.
- 7450 and 7750 Troubleshooting Guide
- 7950 Troubleshooting Guide
- Log Events Lookup Tool
  A searchable HTML list of the SR OS events.

DHCP

sapDHCPLeaseEntriesExceeded

Table 1. sapDHCPLeaseEntriesExceeded properties
Property name	Value
Application name	DHCP
Event ID	2002
Event name	sapDHCPLeaseEntriesExceeded
SNMP notification prefix and OID	TIMETRA-SAP-MIB.sapTraps.9
Default severity	warning
Message format string	Lease state for (CiAddr = $svcDhcpLseStateNewCiAddr$, ChAddr = $svcDhcpLseStateNewChAddr$, leaseTime = $svcDhcpClientLease$) was not stored because the number of DHCP lease states on SAP $sapEncapValue$ in service $svcId$ has reached its upper limit
Cause	The sapDHCPLeaseEntriesExceeded notification is generated when the number of DHCP lease state entries on a given SAP reaches a user configurable upper limit. This limit is given by sapTlsDhcpLeasePopulate for a TLS service and by TIMETRA-VRTR-MIB::vRtrIfDHCPLeasePopulate for an IES or VPRN service.
Effect	N/A
Recovery	Investigate the cause of the excessive DHCP lease states.

sapDHCPLseStateMobilityError

Table 2. sapDHCPLseStateMobilityError properties
Property name	Value
Application name	DHCP
Event ID	2027
Event name	sapDHCPLseStateMobilityError
SNMP notification prefix and OID	TIMETRA-SAP-MIB.sapTraps.22
Default severity	warning
Message format string	Unable to perform mobility check on SAP $sapEncapValue$ in service $svcId$
Cause	The sapDHCPLseStateMobilityError notification indicates that the system was unable to perform a mobility check for this lease state.
Effect	N/A
Recovery	Contact Nokia customer service.

sapDHCPLseStateOverride

Table 3. sapDHCPLseStateOverride properties
Property name	Value
Application name	DHCP
Event ID	2003
Event name	sapDHCPLseStateOverride
SNMP notification prefix and OID	TIMETRA-SAP-MIB.sapTraps.10
Default severity	warning
Message format string	Existing lease state (ipAddr = $svcDhcpLseStateOldCiAddr$, macAddr = $svcDhcpLseStateOldChAddr$) on SAP $sapEncapValue$ in service $svcId$ overridden to (ipAddr = $svcDhcpLseStateNewCiAddr$, macAddr = $svcDhcpLseStateNewChAddr$)
Cause	The sapDHCPLseStateOverride notification is generated when an existing DHCP lease state is overridden by a new lease state which has the same IP address but a different MAC address.
Effect	Informational.
Recovery	N/A

sapDHCPLseStatePopulateErr

Table 4. sapDHCPLseStatePopulateErr properties
Property name	Value
Application name	DHCP
Event ID	2005
Event name	sapDHCPLseStatePopulateErr
SNMP notification prefix and OID	TIMETRA-SAP-MIB.sapTraps.12
Default severity	warning
Message format string	Lease state table population error on SAP $sapEncapValue$ in service $svcId$ - $svcDhcpLseStatePopulateError$
Cause	The sapDHCPLseStatePopulateErr notification indicates that the system was unable to update the DHCP Lease State table with the information contained in the DHCP ACK message.
Effect	The DHCP ACK message has been discarded.
Recovery	Contact Nokia customer service.

sapDHCPProxyServerError

Table 5. sapDHCPProxyServerError properties
Property name	Value
Application name	DHCP
Event ID	2013
Event name	sapDHCPProxyServerError
SNMP notification prefix and OID	TIMETRA-SAP-MIB.sapTraps.18
Default severity	warning
Message format string	DHCP Proxy error on SAP $sapEncapValue$ in service $svcId$ - $svcDhcpProxyError$
Cause	The sapDHCPProxyServerError notification indicates that the system was unable to proxy DHCP requests.
Effect	N/A
Recovery	Contact Nokia customer service.

sapDHCPSuspiciousPcktRcvd

Table 6. sapDHCPSuspiciousPcktRcvd properties
Property name	Value
Application name	DHCP
Event ID	2004
Event name	sapDHCPSuspiciousPcktRcvd
SNMP notification prefix and OID	TIMETRA-SAP-MIB.sapTraps.11
Default severity	warning
Message format string	Suspicious DHCP packet received on SAP $sapEncapValue$ in service $svcId$ - $svcDhcpPacketProblem$
Cause	The sapDHCPSuspiciousPcktRcvd notification is generated when a DHCP packet is received with suspicious content.
Effect	N/A
Recovery	Contact Nokia customer service.

sapStatHost6DynMacConflict

Table 7. sapStatHost6DynMacConflict properties
Property name	Value
Application name	DHCP
Event ID	2030
Event name	sapStatHost6DynMacConflict
SNMP notification prefix and OID	TIMETRA-SAP-MIB.sapTraps.58
Default severity	warning
Message format string	The system could not update the MAC address for static host $sapStatHost6IpAddress$ on SAP:$sapEncapValue$, service:$svcId$ - $sapNotifyReason$
Cause	The system failed to update the MAC address of a static IPv6 host.
Effect	The static IPv6 host has a MAC address that is not up to date.
Recovery	The recovery action depends on the exact reason why the MAC update failed. This is clarified in the sapNotifyReason object.

sapStaticHostDynMacConflict

Table 8. sapStaticHostDynMacConflict properties
Property name	Value
Application name	DHCP
Event ID	2012
Event name	sapStaticHostDynMacConflict
SNMP notification prefix and OID	TIMETRA-SAP-MIB.sapTraps.16
Default severity	warning
Message format string	Trying to learn conflicting dynamic MAC address for static host $staticHostDynamicMacIpAddress$ on SAP $sapEncapValue$ (service $svcId$) - $staticHostDynamicMacConflict$
Cause	The sapStaticHostDynMacConflict notification indicates that the system is trying to learn a conflicting IP-only static host dynamic MAC address (sapStaticHostDynMacAddress).
Effect	N/A
Recovery	Contact Nokia customer service.

sdpBindDHCPLeaseEntriesExceeded

Table 9. sdpBindDHCPLeaseEntriesExceeded properties
Property name	Value
Application name	DHCP
Event ID	2006
Event name	sdpBindDHCPLeaseEntriesExceeded
SNMP notification prefix and OID	TIMETRA-SDP-MIB.sdpTraps.10
Default severity	warning
Message format string	Lease state for (CiAddr = $svcDhcpLseStateNewCiAddr$, ChAddr = $svcDhcpLseStateNewChAddr$, leaseTime = $svcDhcpClientLease$) was not stored because the number of DHCP lease states on SDP Bind $sdpBindId$ in service $svcId$ has reached its upper limit
Cause	The sdpBindDHCPLeaseEntriesExceeded notification is generated when the number of DHCP lease state entries on a given IES or VRPN spoke-SDP reaches the user configurable upper limit given by TIMETRA-VRTR-MIB::vRtrIfDHCPLeasePopulate.
Effect	N/A
Recovery	Investigate the cause of the excessive DHCP lease states.

sdpBindDHCPLseStateMobilityErr

Table 10. sdpBindDHCPLseStateMobilityErr properties
Property name	Value
Application name	DHCP
Event ID	2028
Event name	sdpBindDHCPLseStateMobilityErr
SNMP notification prefix and OID	TIMETRA-SDP-MIB.sdpTraps.21
Default severity	warning
Message format string	Unable to perform mobility check on SDP Bind $sdpBindId$ in service $svcId$
Cause	The sdpBindDHCPLseStateMobilityErr notification indicates that the system was unable to perform a mobility check for this lease state.
Effect	N/A
Recovery	Contact Nokia customer service.

sdpBindDHCPLseStateOverride

Table 11. sdpBindDHCPLseStateOverride properties
Property name	Value
Application name	DHCP
Event ID	2007
Event name	sdpBindDHCPLseStateOverride
SNMP notification prefix and OID	TIMETRA-SDP-MIB.sdpTraps.11
Default severity	warning
Message format string	Existing lease state (ipAddr = $svcDhcpLseStateOldCiAddr$, macAddr = $svcDhcpLseStateOldChAddr$) on SDP Bind $sdpBindId$ in service $svcId$ overridden to (ipAddr = $svcDhcpLseStateNewCiAddr$, macAddr = $svcDhcpLseStateNewChAddr$)
Cause	The sdpBindDHCPLseStateOverride notification is generated when an existing DHCP lease state is overridden by a new lease state which has the same IP address but a different MAC address. This notification is only applicable to IES and VPRN spoke-SDPs.
Effect	Informational.
Recovery	N/A

sdpBindDHCPLseStatePopulateErr

Table 12. sdpBindDHCPLseStatePopulateErr properties
Property name	Value
Application name	DHCP
Event ID	2009
Event name	sdpBindDHCPLseStatePopulateErr
SNMP notification prefix and OID	TIMETRA-SDP-MIB.sdpTraps.13
Default severity	warning
Message format string	Lease state table population error on SDP Bind $sdpBindId$ in service $svcId$ - $svcDhcpLseStatePopulateError$
Cause	The sdpBindDHCPLseStatePopulateErr notification indicates that the system was unable to update the DHCP Lease State table with the information contained in the DHCP ACK message. This notification is only applicable to IES and VPRN spoke-SDPs.
Effect	The DHCP ACK message has been discarded.
Recovery	Contact Nokia customer service.

sdpBindDHCPProxyServerError

Table 13. sdpBindDHCPProxyServerError properties
Property name	Value
Application name	DHCP
Event ID	2016
Event name	sdpBindDHCPProxyServerError
SNMP notification prefix and OID	TIMETRA-SDP-MIB.sdpTraps.17
Default severity	warning
Message format string	DHCP Proxy error on SDP Bind $sdpBindId$ in service $svcId$ - $svcDhcpProxyError$
Cause	The sdpBindDHCPProxyServerError notification indicates that the system was unable to proxy DHCP requests.
Effect	N/A
Recovery	Contact Nokia customer service.

sdpBindDHCPSuspiciousPcktRcvd

Table 14. sdpBindDHCPSuspiciousPcktRcvd properties
Property name	Value
Application name	DHCP
Event ID	2008
Event name	sdpBindDHCPSuspiciousPcktRcvd
SNMP notification prefix and OID	TIMETRA-SDP-MIB.sdpTraps.12
Default severity	warning
Message format string	Suspicious DHCP packet received on SDP Bind $sdpBindId$ in service $svcId$ - $svcDhcpPacketProblem$
Cause	The sdpBindDHCPSuspiciousPcktRcvd notification is generated when a DHCP packet is received with suspicious content.
Effect	N/A
Recovery	Contact Nokia customer service.

svcDHCPLseStateRestoreProblem

Table 15. svcDHCPLseStateRestoreProblem properties
Property name	Value
Application name	DHCP
Event ID	2001
Event name	svcDHCPLseStateRestoreProblem
SNMP notification prefix and OID	TIMETRA-SERV-MIB.svcTraps.14
Default severity	warning
Message format string	Problem occurred while processing DHCP lease state persistency record (CiAddr = $svcDhcpRestoreLseStateCiAddr$) - $svcDhcpRestoreLseStateProblem$
Cause	The svcDHCPLseStateRestoreProblem notification is generated when an error is detected while processing a persistency record.
Effect	N/A
Recovery	Contact Nokia customer service.

svcDHCPMiscellaneousProblem

Table 16. svcDHCPMiscellaneousProblem properties
Property name	Value
Application name	DHCP
Event ID	2029
Event name	svcDHCPMiscellaneousProblem
SNMP notification prefix and OID	TIMETRA-SERV-MIB.svcTraps.23
Default severity	warning
Message format string	$tmnxFailureDescription$
Cause	The svcDHCPMiscellaneousProblem notification is generated on miscellaneous DHCP problems.
Effect	N/A
Recovery	Contact Nokia customer service.

tmnxVRtrDHCP6AssignedIllegSubnet

Table 17. tmnxVRtrDHCP6AssignedIllegSubnet properties
Property name	Value
Application name	DHCP
Event ID	2025
Event name	tmnxVRtrDHCP6AssignedIllegSubnet
SNMP notification prefix and OID	TIMETRA-VRTR-MIB.tmnxVRtrNotifications.26
Default severity	warning
Message format string	Dropped incoming message because the IP address (inetAddr = $vRtrDHCP6AssignedNetAddr$/$vRtrDHCP6AssignedPrefixLen$) assigned to client (inetAddr = $vRtrDHCP6ClientNetAddr$) does not match the subnet of the incoming interface $vRtrIfName$, or conflicts with an existing node IP address in service $vRtrServiceId$ (vRtr $vRtrID$)
Cause	The tmnxVRtrDHCP6AssignedIllegSubnet notification is generated when an IP address assigned to the client does not match the subnet of the interface.
Effect	N/A
Recovery	Contact Nokia customer service.

tmnxVRtrDHCP6ClientMacUnresolved

Table 18. tmnxVRtrDHCP6ClientMacUnresolved properties
Property name	Value
Application name	DHCP
Event ID	2026
Event name	tmnxVRtrDHCP6ClientMacUnresolved
SNMP notification prefix and OID	TIMETRA-VRTR-MIB.tmnxVRtrNotifications.27
Default severity	warning
Message format string	Received a relay reply for a client with an unresolved MAC address (inetAddr = $vRtrDHCP6ClientNetAddr$) on interface $vRtrIfName$ in service $vRtrServiceId$ (vRtr $vRtrID$)
Cause	The tmnxVRtrDHCP6ClientMacUnresolved notification is generated when a relay reply is received for a client, and the client's MAC address has not been resolved yet.
Effect	N/A
Recovery	Contact Nokia customer service.

tmnxVRtrDHCP6IllegalClientAddr

Table 19. tmnxVRtrDHCP6IllegalClientAddr properties
Property name	Value
Application name	DHCP
Event ID	2024
Event name	tmnxVRtrDHCP6IllegalClientAddr
SNMP notification prefix and OID	TIMETRA-VRTR-MIB.tmnxVRtrNotifications.25
Default severity	warning
Message format string	Dropped incoming message because the client source IP (inetAddr = $vRtrDHCP6ClientNetAddr$) does not match the subnet of the incoming interface $vRtrIfName$, or conflicts with an existing node IP address in service $vRtrServiceId$ (vRtr $vRtrID$)
Cause	The tmnxVRtrDHCP6IllegalClientAddr notification is generated when an incoming message is dropped because the client's source IP does not match the subnet of the incoming interface.
Effect	N/A
Recovery	Contact Nokia customer service.

tmnxVRtrDHCP6LseStateOverride

Table 20. tmnxVRtrDHCP6LseStateOverride properties
Property name	Value
Application name	DHCP
Event ID	2022
Event name	tmnxVRtrDHCP6LseStateOverride
SNMP notification prefix and OID	TIMETRA-VRTR-MIB.tmnxVRtrNotifications.23
Default severity	warning
Message format string	Override existing lease state (inetAddr = $vRtrDHCP6OldAssignedNetAddr$/$vRtrDHCP6OldAssignedPrefixLen$, chAddr = $vRtrDhcpLseStateOldChAddr$, DUID = $vRtrDHCP6OldClientId$) on interface $vRtrIfName$ in service $vRtrServiceId$ (vRtr $vRtrID$) to (inetAddr = $vRtrDHCP6AssignedNetAddr$/$vRtrDHCP6AssignedPrefixLen$, chAddr = $vRtrDhcpLseStateNewChAddr$, DUID = $vRtrDHCP6NewClientId$) - $vRtrDHCP6LeaseOverrideResult$
Cause	The tmnxVRtrDHCP6LseStateOverride notification is generated when an existing DHCP6 lease state is overridden by a new lease state which has the same IP address but a different client ID.
Effect	Informational.
Recovery	N/A

tmnxVRtrDHCP6RelayLseStExceeded

Table 21. tmnxVRtrDHCP6RelayLseStExceeded properties
Property name	Value
Application name	DHCP
Event ID	2020
Event name	tmnxVRtrDHCP6RelayLseStExceeded
SNMP notification prefix and OID	TIMETRA-VRTR-MIB.tmnxVRtrNotifications.21
Default severity	warning
Message format string	Lease state for (inetAddr = $vRtrDHCP6AssignedNetAddr$/$vRtrDHCP6AssignedPrefixLen$, DUID = $vRtrDHCP6NewClientId$, leaseTime = $svcDhcpClientLease$) was not stored because the number of DHCP6 relay lease states on interface $vRtrIfName$ in service $vRtrServiceId$ (vRtr $vRtrID$) has reached its upper limit of $vRtrIfDHCP6LeasePopulate$
Cause	The tmnxVRtrDHCP6RelayLseStExceeded notification is generated when the number of lease states populated by DHCP6 relay on an interface exceeds vRtrIfDHCP6LeasePopulate.
Effect	N/A
Recovery	Investigate the cause of the excessive DHCP lease states.

tmnxVRtrDHCP6RelayReplyStripUni

Table 22. tmnxVRtrDHCP6RelayReplyStripUni properties
Property name	Value
Application name	DHCP
Event ID	2023
Event name	tmnxVRtrDHCP6RelayReplyStripUni
SNMP notification prefix and OID	TIMETRA-VRTR-MIB.tmnxVRtrNotifications.24
Default severity	warning
Message format string	DHCP6 relay stripped unicast option from message relayed from server (inetAddr = $vRtrDHCP6ServerNetAddr$) in relay reply message on interface $vRtrIfName$ in service $vRtrServiceId$ (vRtr $vRtrID$)
Cause	The tmnxVRtrDHCP6RelayReplyStripUni notification is generated when a unicast option is stripped from a message relayed from a server to a client in a relay reply message.
Effect	Informational.
Recovery	N/A

tmnxVRtrDHCP6ServerLseStExceeded

Table 23. tmnxVRtrDHCP6ServerLseStExceeded properties
Property name	Value
Application name	DHCP
Event ID	2021
Event name	tmnxVRtrDHCP6ServerLseStExceeded
SNMP notification prefix and OID	TIMETRA-VRTR-MIB.tmnxVRtrNotifications.22
Default severity	warning
Message format string	Lease state for (inetAddr = $vRtrDHCP6AssignedNetAddr$/$vRtrDHCP6AssignedPrefixLen$, DUID = $vRtrDHCP6NewClientId$, leaseTime = $svcDhcpClientLease$) was not stored because the number of DHCP6 server lease states on interface $vRtrIfName$ in service $vRtrServiceId$ (vRtr $vRtrID$) has reached its upper limit of $vRtrIfDHCP6ServerMaxLeaseStates$
Cause	The tmnxVRtrDHCP6ServerLseStExceeded notification is generated when the number of lease states populated by DHCP6 server on an interface exceeds vRtrIfDHCP6ServerMaxLeaseStates.
Effect	N/A
Recovery	Investigate the cause of the excessive DHCP lease states.

tmnxVRtrDHCPIfLseStatesExceeded

Table 24. tmnxVRtrDHCPIfLseStatesExceeded properties
Property name	Value
Application name	DHCP
Event ID	2014
Event name	tmnxVRtrDHCPIfLseStatesExceeded
SNMP notification prefix and OID	TIMETRA-VRTR-MIB.tmnxVRtrNotifications.20
Default severity	warning
Message format string	Lease state for (CiAddr = $svcDhcpLseStateNewCiAddr$, ChAddr = $svcDhcpLseStateNewChAddr$, leaseTime = $svcDhcpClientLease$) received on SAP $sapEncapValue$ was not stored because the number of DHCP lease states on interface $vRtrIfName$ in service $vRtrServiceId$ (vRtr $vRtrID$) has reached its upper limit of $vRtrIfDHCPLeasePopulate$.
Cause	The tmnxVRtrDHCPIfLseStatesExceeded notification is generated when the number of lease states on an interface exceeds vRtrIfDHCPLeasePopulate.
Effect	N/A
Recovery	Investigate the cause of the excessive DHCP lease states.

tmnxVRtrDHCPSuspiciousPcktRcvd

Table 25. tmnxVRtrDHCPSuspiciousPcktRcvd properties
Property name	Value
Application name	DHCP
Event ID	2010
Event name	tmnxVRtrDHCPSuspiciousPcktRcvd
SNMP notification prefix and OID	TIMETRA-VRTR-MIB.tmnxVRtrNotifications.14
Default severity	warning
Message format string	Suspicious DHCP packet received on interface $vRtrIfIndex$ in service $vRtrServiceId$ - $vRtrDhcpPacketProblem$
Cause	The tmnxVRtrDHCPSuspiciousPcktRcvd notification is generated when a DHCP packet is received with suspicious content.
Effect	N/A
Recovery	Contact Nokia customer service.